Reinstalling HP Total Care

[SpartanA24]

Hello. I have a new dv4-1431, and when I was uninstalling some of the programs that came one the laptop, I accadentally uninstalled HP Total Care Advisor. I can't seem to find a link to re-download it, so I was wondering if someone could point me in the right direction. Thanks in advance.

[CherylG · Accepted solution]

The only way is to run System Recovery>>Instructions 

Most of us turn it off or uninstall it anyway, it is so buggy.

[SpartanA24]

Ok. It's actually for a friend, but I want her to have it incase something goes wrong with her computer, and she needs to contact HP support. Thanks!

Message Edited by SpartanA24 on 07-02-2009 07:53 PM

[Vishnuchittan]

Hey,

You can try downloading newer version of Total Care Advisor from:

ftp://ftp.hp.com/pub/softlib/software10/COL30025/pv-74658-1/sp43112.exe 

To understand features & Navigation, check the doc: Using HP Advisor Version 3.1 in Vista

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01863390&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN 

Message Edited by Vishnuchittan on 10-06-2009 02:33 PM

[cullens888]

Do you mean a system wipe out for one program? I uninstalled mine because the pc tune up section was having constant errors and I have uninstalled other HP programs that have messed up and reinstalled them from the recovery process without a hitch.  The wireless assist and Hp media smart. This program I could not find anywhere though in the recovery disc or on the recovery manager. My Hp printer is such a pain in the a## to reinstall I may just have to kiss this program goodbye and anything of hp associated with it. Cause it will upset me that HP has made it so difficult to retrieve.  So a system wipe outs the only way?

Let me know if I read this right I've been messin with this for about 3 hours looking for relief so please let me know if I read this right. Thanks.....Cullen