Startup Test Failed

[VirainSriLanka]

Unable to startup. Then conducted a startup test. The result is as follows.

Memory Test- Passed

Smart Check- Passed

Short DST - Failed

Failure Id- PXPU79-57863M-XD003F-60Q003

Product Id- WW988PA#UUF

Hard Disk 1

Start up test- Failed.

Pls tell me what the problem is. 

[erico]

The error message indicated that your hard drive has failed and needs to be replaced.

What is the installed operating system?

Is your notebook still in warranty?

Short DST stands for Short Drive Self Test

[VirainSriLanka]

Itz a Windows 7. And itz now out of warranty. Will I be able to recover any data from this hdd? And thanks a lot for the quick reply. 

[erico]

Unfortunately, that is a maybe (without any guarantee).

You can place it as a secondary drive in your PC and try to recover the data. You can also put it in an appropriate eSATA or USB hard disk enclosure to connect to your PC.

To recover your notebook to the state it was in when you first opened the box you will need either your recovery disk set or recovery USB thumbdrive. If you did not create recovery media than I suggest buying it fomr HP or an HP partner. It is quite inexpensive. the average price is @ $25.00.

[VirainSriLanka]

Hope I will be able to recover the data. Thank you for your assistance. 

[mm25959]

my computer turns on but does not boot up. I want to collect my files before fomatting. what to do?

[sabinka0891]

Hi, i have a hp pavilion dv6, and i did the start-up test and i got this:

Start -up Test Passed

System Diagnostics

F1 System info.

F2 Sturt-up Test 

F3 Run-In Test

F4 Hard Disk Test

F11 Error Log

ESC Exit 

For more information, please visit : www.hp.com/go/techcenter.startup

and i don't know what  is supposed to do next...my laptop is not responding....

[isew_]

Hard Disk Test- Failed

Short DST-Failed

RSN1VV-GFX6HV-XD6XG1-60WD03