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Startup menu options doesnt respond
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04-18-2012 11:52 AM
Hi there,
I bought a used HP Pavilion g6 series notebook, but turned out that it has a password, so I created a CD to overpass it, the thing is that cd is not stating by it self on startup, so I tried to go through the startup menu and change Boot device options, and here was the problem !! all the options shown in the startu menu are not working , What can I do !! pls help, I'm not an expert and don't understand big words, so pls take it easy on me when you answer : )
The notebook is HP Pavilion g6-1a40ca Notebook PC , windows 7
Thank you in advance
Re: Startup menu options doesnt respond
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04-18-2012 12:15 PM
momzdbest1,
If I were you I'd order and run HP recovery discs for your model. You can order them here.
-wes
I am an HP employee.
Re: Startup menu options doesnt respond
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04-18-2012 12:18 PM
refer to page 81 in the following weblink:
http://h10032.www1.hp.com/ctg/Manual/c02770268.pdf
Please navigate to System Configuration option in menu, then to Boot Options and then to Boot Order to set the boot order.
once set, please save the changes and exit the BIOS. All the navigation procedures are available in the link above.
Regards,
Vidya
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Re: Startup menu options doesnt respond
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04-19-2012 12:49 PM
Thank you for your reply, I read page 81 and followed the instructions, but when I pess F10 nothing happens, I have these option but non of them work
F1 System info
F2 System diagnostics
F9 Boot device options
F10 Bios setup
F11 System recovery
Non of these works , the only thing that works is enetr which takes me to windows where I have to put a password.
Pls help !!
Thank you
Re: Startup menu options doesnt respond
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04-19-2012 12:52 PM
Thanks for your fast reply.
Re: Startup menu options doesnt respond
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04-19-2012 02:38 PM
Just a quick question, do you think the Recovery Discs will run !! I mean the cd to reset the passwords didnt run automatically !!
Thanks in advance
