- HP Support Forum Home
- >
- Laptop & Notebook
- >
- Notebook OS
- >
- Re: Startup test fails
HP Support Forums
Join in the conversation.
Search the Community
turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.
Re: Startup test fails
(140 Views)
Reply
Topic Options
- Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
Message 1 of 2
(152 Views)
Startup test fails
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
07-14-2012 11:55 PM
Memory Test- Passed
Smart Check- Passed
Short DST - Failed
Failure Id- UCVVV3-5NB664-XD6V5G-
60U503
Product Id- LW475UA#ABA
Hard Disk 1
Start up test- Failed.
please help!!!
Smart Check- Passed
Short DST - Failed
Failure Id- UCVVV3-5NB664-XD6V5G-
60U503
Product Id- LW475UA#ABA
Hard Disk 1
Start up test- Failed.
please help!!!
Message 2 of 2
(140 Views)
Re: Startup test fails
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
07-15-2012 04:21 AM
Hi,
The short Disk Self Test ( DST ) error would indicate that the Hard Drive is failing and needs to be replaced.
If your notebook is still under warranty, contact HP and arrange to have the drive replaced - you can check your warranty status Here.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know.
Regards,
DP-K
---------------------------------------------------------------------------
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****
Microsoft MVP - Microsoft Windows Expert - Consumer
