- HP Support Forum Home
- >
- Laptop & Notebook
- >
- Notebook OS
- >
- Touch pad scrolling not working in windows 7
HP Support Forums
Join in the conversation.
- Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
Re: Touch pad scrolling not working in windows 7
[ Edited ]- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
01-02-2010 10:45 AM - edited 01-02-2010 10:46 AM
Uninstall Your current touchpad driver.
Resources:
Uninstalling Software in Windows 7
Uninstall or change a program in Windows 7
Only when You will do this install this one:
ALPS Touchpad ver 7.202.1702.408 B for Win7 here
|
Re: Touch pad scrolling not working in windows 7
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
01-02-2010 11:10 AM
Ok, same problem, but here's my specifics:
dv2718us, pn: KC463UA#aba
Scroll is not working, but everything else is. I've tried the latest synaptics driver (and several older ones, too), and everything seems good except the scroll: when I try to adjust the settings, virtual scroll isn't even listed as an option, just the left and right buttons. I've also tried the latest alps driver, which allows scroll to work, but the sensitivity is way too high, resulting in the cursor jumping all over the screen and it registering many unintended clicks. Any suggestions? Sorry if this has been covered previously, but I've been reading the boards and nothing seems to work for me. Cheryl, if you're reading this, your previous responses about downgrading this machine to XP were incredibly useful! Thanks in advance,
Tim
Re: Touch pad scrolling not working in windows 7
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
01-02-2010 11:15 AM
@GaneshCommands,
Hi,
Which system are You using now?
|
Re: Touch pad scrolling not working in windows 7
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
01-02-2010 01:43 PM
gbainscow wrote:
Hi Cheryl,
How do I get the function keys "brightness up" and "brightness down" to work. I've spent hours changing power settings and I can only change the brightness in the sw. The function key "dim/bright" toggle works. I really appreciate your help. I'm not an IT guy, but a quick learner.
Thanks, Geoff
You're welcome. For the other issues_you most likely need an updated graphics driver and new HP Quick Launch. All drivers for your machine and various oS's are posted HERE
| ******Clicking the White Kudos star on the left is a way to say Thanks!.****** **Clicking Accept as Solution on a Reply that solves your issue helps others who are searching** ++You must be the originator of thread to see the option Accept as Solution++ |
Re: Touch pad scrolling not working in windows 7
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
01-02-2010 02:11 PM
Currently using Windows 7
Re: Touch pad scrolling not working in windows 7
[ Edited ]- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
01-02-2010 02:32 PM - edited 01-02-2010 02:33 PM
Uninstall ALPS and Synaptics drivers.
Resources:
Uninstalling Software in Windows 7
Uninstall or change a program in Windows 7
Go to: Control Panel -> Devices Manager
If there will not be any yellow sign after that then start from point A.
If there is yellow sign then go to point B.
A
Restart Your system.
On boot press F8 and choose Safe mode.
Go to Control Panel -> Devices Manager -> Mouse and other pointing devices
and find there Your touchpad. Click on it with right button of Your mouse and choose uninstall driver.
B
Install this driver:
Alps touchpad here (ver 7.5.1711.118 A for 32/64 bit Win7)
Restart Your system and this time start it in normal mode.
|
Re: Touch pad scrolling not working in windows 7
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
01-13-2010 07:14 PM
Is there a way to adjust the sensitivity of this driver. I'm still having the same problem: the cursor is jumping all over the place while I hold my finger still.
Re: Touch pad scrolling not working in windows 7
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
01-29-2010 09:59 PM
I have a tx2510us. I installed Win7 recently and just today (1/30/10) my touchpad suddenly stopped working. I did ALL the things on this board and nothing. I installed the ALPS link and nothing.
Under the mouse properties I dont even have a tab for Devise Settings anymore. When I installed the Synaptics drivers at least I got the devise settings but nothing appeared in the window under that tab?????????
what now??????????
Re: Touch pad scrolling not working in windows 7
[ Edited ]- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
02-05-2010 10:39 AM - edited 02-05-2010 10:40 AM
@correctkinex
Hi,
You've got Synaptics touchpad.
Uninstal ALPS and Synaptics drivers from Your system.
Resource:
Uninstalling Software in Windows 7
Uninstall or change a program in Windows 7
Install this:
Synaptics touchpad here (ver 14.0.13.1 for 32/64 bit Win7)
|
Re: Touch pad scrolling not working in windows 7
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
02-12-2010 08:21 AM
Hi there,
I have been experiencing the same problem here. After installing Windows 7, touch pad scrolling stopped working.
I'm a Compaq Preserio user. Not sure if this is the right place or not but wanted to give a shot...
Here's some details about my laptop:
Compaq Presario CQ60-420US
p/n: NW156UA#ABA
Window 7, 32 bit
Thanks for your time..
