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Unable to start up HP Media Center PC m7360n (943 Views)
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lfddfl Student
Student
lfddfl
Posts: 1
Registered: ‎06-01-2009
Message 1 of 2 (943 Views)
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Unable to start up HP Media Center PC m7360n

‎06-01-2009 10:23 AM

I have a HP Media Center PC m7360n that has crashed. On start up the fans run and the screen has vertical lines then the screen shows one of the following: "monitor going to sleep",  no video output or change to 60hrtz and adjust the resolution. I am unable to start in safe mode or last functional start up. I do not have recovery disks. Will I be able to recover pictures/documents? Any assistance will be much appreciated.
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Master's Graduate
Master's Graduate
melanchete
Posts: 672
Registered: ‎03-27-2009
Message 2 of 2 (940 Views)
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Re: Unable to start up HP Media Center PC m7360n

‎06-01-2009 10:37 AM

This needs to be under "Desktop" and not laptop.  Sounds like your video card is bad, call HP Support if it is still under warranty.  If not you could but one from one of the big box stores or online.
Pavilion DV7-1285dx Notebook, Windows 7 64bit, Intel X2 P8600 2.40GHz, Nvidia GeForce 9600M, 6GB RAM, 2x 500GB HD(s)
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