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Video not working after Windows 7 upgrade (2313 Views)
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Honor Student
Yaco
Posts: 2
Registered: ‎11-21-2009
Message 1 of 5 (2,313 Views)

Video not working after Windows 7 upgrade

Hello All,

 

This weekend I received the free Windows 7 Upgrade for my HP dv2z.  I completed the upgrade and have been fairly pleased with the upgrade so far, minus one big issue I have yet to resolve.

 

Since the upgrade no video will play.  I tried playing multiple videos in Windows Media Player (even the sample video clip that comes preinstalled) and I get an error "Windows Media Player encountered a problem while playing the file."

 

I also can not play youtube videos.  Anytime I try my CPU usage jumps to 100% and the video shows a couple stills of the video and I sometimes have to "End Task" to get out of my Firefox browser.

 

 

Things I have tried:

 

Updated ATI Radeon mobility 3400 driver

Uninstalled and reinstalled Firefox, Adobe Flash 10 and plugin

 

None of these things have helped.  Any help would be greatly appreciated.  

 

Thanks,

Jacob

 

Specs:

AMD Turion Neo X2 Core 1.6 GHz

4 GB RAM

64-Bit Windows 7 Home Premium (Upgraded from Vista)

 

 

 

 

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Student
Ghali
Posts: 2
Registered: ‎01-06-2010
Message 2 of 5 (2,021 Views)

Re: Video not working after Windows 7 upgrade

i have the same problem after i receive and upgrade my free windows 7 from HP

 

i tried serval things but it's useless

 

i beleived it's better to re- upgrade with clean install not upgrade

 

if some one have an answer pleased to help

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Honor Student
Yaco
Posts: 2
Registered: ‎11-21-2009
Message 3 of 5 (2,016 Views)

Re: Video not working after Windows 7 upgrade

Ghali,

 

I ended up updating my video card drivers from the HP site after the upgrade and it fixed my issues.  Maybe it will work for you as well.  Good luck!

 

Jacob

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Student
Ghali
Posts: 2
Registered: ‎01-06-2010
Message 4 of 5 (1,974 Views)

Re: Video not working after Windows 7 upgrade

Thanx yaco

 

i do update but still the same

so

 

i re install the windows 7 but with advance option (not upgrade)

now every thing working good

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Honor Student
spidermurph
Posts: 3
Registered: ‎09-23-2009
Message 5 of 5 (1,921 Views)

Re: Video not working after Windows 7 upgrade

I  am having the same problem after upgrading my HP HDX 18.

 

Any answers for us HP?

 

 

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