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Re: Win vista - home premium 32 bit - OME required (108 Views)
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Student
PRABHU_R
Posts: 2
Registered: ‎07-29-2012
Message 1 of 4 (138 Views)

Win vista - home premium 32 bit - OME required

Hi,

 

I use hp pavilion dv 2700 -notebook for past 3 years.(PRODUCT NO: FQ366PA ,  SERIAL NO: 2CE8361CVW)

Recently my OS(win vista home premium 32 bit)  got corrupted stating blue screen error.

When i tried OSRI (clean install type) with OEM CD, i was unable to complete the OS installation-as there is fault with that CD.

So what can i do now, will u help me in sending another OEM cd ?

 

Regards,

Prabhu.

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DavidPK
Posts: 23,422
Registered: ‎09-24-2010
Message 2 of 4 (135 Views)

Re: Win vista - home premium 32 bit - OME required

Hi,

            

You can order a replacement set of Recovery Discs using the link below.

 

Order HP Recovery Discs.

 

If you have any problem with this link, order them directly from HP.

 

If you live in the US, contact HP Here.

 

If you are in another part of the world, start Here.



Regards,

 

DP-K

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Microsoft MVP - Microsoft Windows Expert - Consumer

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Student
PRABHU_R
Posts: 2
Registered: ‎07-29-2012
Message 3 of 4 (128 Views)

Re: Win vista - home premium 32 bit - OME required

Hi,

 

Thanks for the immediate response.

 

I tried using the link u gave, to search online ORDER RECOVERY MEDIA.

But i dont find such option in the list as it is highlighted in the NOTE give in sample page.

 

I tried even calling hp support centre , but it is of no use as i couldn't get connected to them.

 

Finally i tired function key F11 option , it is not loading the recovery console.

 

What to do now?

 

 

Regards,

Prabhu.

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DavidPK
Posts: 23,422
Registered: ‎09-24-2010
Message 4 of 4 (108 Views)

Re: Win vista - home premium 32 bit - OME required

[ Edited ]

Hi Prabhu,

 

I recently saw a post by Paul_Tikkanen that had a link to a method for creating your own Vista installation disc - see below.

 

http://en.community.dell.com/support-forums/software-os/w/microsoft_os/3317.2-3-microsoft-windows-vi...

 

Specific drivers and software you may require for your notebook can be found Here.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****


Microsoft MVP - Microsoft Windows Expert - Consumer

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