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Windows 7 Installation disk missing (1899 Views)
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raj31842002 Student
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raj31842002
Posts: 2
Registered: ‎07-03-2010
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Windows 7 Installation disk missing

‎07-03-2010 05:21 PM

Hi,

 

I recently purchased HP Pavillion laptop. i did not get the windows 7 installation disk along with the laptop. Does HP ship the OS installation Disk along with the laptop? If not, why? I called up customer care and the response from the support team was to create the recovery disk, is that correct?

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Dean Dean
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Daniel_Potyrala
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Registered: ‎01-31-2009
Message 2 of 4 (1,889 Views)
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Re: Windows 7 Installation disk missing

‎07-03-2010 05:45 PM

Hi,

HP don't ship disk with OS and yes they gave You correct answer. In below document You will be able to find informations how You may create a set of recovery discs.

Using HP Recovery Manager in Windows 7

 

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  Microsoft MVP Windows Expert - Consumer
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raj31842002 Student
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raj31842002
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Registered: ‎07-03-2010
Message 3 of 4 (1,850 Views)
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Re: Windows 7 Installation disk missing

‎07-04-2010 02:34 PM

Which means user will have very limited flexibility in terms of installation OS/OS features etc.

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Provost Provost
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CherylG
Posts: 16,426
Registered: ‎11-12-2008
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Re: Windows 7 Installation disk missing

‎07-04-2010 06:30 PM

Correct, HP Recovery Disks restore the laptop back to factory shipped specs. An option some use is borrowing a Windows disk of the same version and using it along with the license key on the bottom of the laptop.

 


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