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12-30-2009 11:24 PM - edited 12-30-2009 11:43 PM
Ugh... i have the AES 2501A fingerpring sensor and i have tried to install driver (sp35583.exe) along with digitalpersona software(18.104.22.16849A). Everything installs ok but when i run digitalpersona it says it cannot detect fingerprint sensor.
Anybody else have this prblem? Did i do something wrong?Like alot of people i am looking for a access manager that take s the place of verisoft since it is not compatable with window 7.
Is anyone getting the authentec driver to work with digitalpersona manager?
12-31-2009 05:41 AM
I had "difficulty" as well. When I first installed it the software could not find the hardware. I do not remember exactly what I did to get it to work but I did go to the device manager once or twice, "uninstalled" the device and driver, rebooted. One of those times it caught and works fine now, Don't know exactly the glitch but there does seem to be one. Maybe the order of install is important, don't know.
Also when I installed the "digital persona" software an update automatically came quickly.
12-31-2009 05:54 AM - edited 01-02-2010 04:34 PM
Just try to install it now. It's always good to install this driver first for the best notebook performance.
If You have the same or newer driver it will just not install.
Chipset driver is always most important.
When You will uninstall any driver for fingerprint You must restart Your system before installing any other version. Without this step installed driver will not work correctly.
12-31-2009 12:00 PM
Thanks for all of the comments and suggestions. Well it now works. And I know how to repeat it using a combination of recent postsings.
The suggestion that all previous drivers be uninstalled is a necessity. I went to both the control panel and device manager. I even deleted the driver in swsetup. You need to restart after this.
I used the driver suggestion from Duxdad;
HP provided me with the link to the AES2501A fingerprint reader. It indicates it is good for 32 and 64 bit OS.
I downloaded this driver which is SP35583 and installed it. I then did a restart. As per Daniels great aformentioned manual I followed his directions;
Download DigitalPersona ver 22.214.171.12449A here (for 32bit Win7) or here (for 64 bit Win7). Upon installation and another restart there was no more red X on Digital persona. I did register my fingerprints.
I also received an immediate notification to Update DigitalPersona to ver 4.11 using the autoupdate feature of the software.
Note; I have yet to update the drivers using SP37812 or the drivers for Win7. It works now.
12-31-2009 02:27 PM
ive tried uninstalling driver and manager rebooting, installing driver then restarted, installed persona then restarted again... and still persona cannot fid reader. When windows log in comes up i see two fingerprint icons, one seems to be for persona and dont know what the other one is for.
the authentec driver version is 126.96.36.19964
12-31-2009 04:11 PM
I also see 2 icons upon start up.
If you download the driver from Duxdad, it is SP35583, version 188.8.131.52
This is what is on my system in the Sevice manager. Try that one.
12-31-2009 04:47 PM
i used your link to dl the driver and thats the version i seen when i checked it from device manager. Going to uninstall everything again and give it another go.
12-31-2009 05:38 PM - edited 12-31-2009 05:38 PM
ok got it going now, finally
I did forget to delete the proper swsetup folders from c drive this time but just copyied over the excisting files and still worked.
Seems like driver version 184.108.40.206+persona is the way to go for win7. I did notice that now, when i go into biometric devices from control panel. It says "Windows did not find any biometric devies on this computer. You might need to attach your device or install device drivers."
Thanks for you Help.
01-02-2010 07:57 AM
I'm helping a friend reinstalling windows on his dv6000 - as the OEM version was running so slow lately. I decided he needed a fresh start, with the oh-so-great Windows 7.
But to be fair, the helping-job I took by saying yes to this - have just led to misery. My main problem is, Windows 7 will not detect the Broadcom Wireless Network-card. I've tried everything, read through hundreds of posts on the internet - and yet none of the solutions work. I've tried:
- Updating BIOS (F3D, or whatever the newest version is called from HP's website)
- Downloaded the Vista driver from HP's driver page (and ran it correctly in compatibility mode)
- Downloaded the Windows 7 driver you linked to.
- Downloaded the nForce driver you link to. (AMD)
- Enabled the network-thingy in BIOS.
It's so frustrating, and I thought it would be an easy job to get done. The Wireless light-indicator is constantly orange (red), and have no reaction to moving the slider.
Inside device manager there's an device listed as "Unknown device" (I'm translating from Danish, so it might not be 100% correct translated). Under Network cards, the only one listed is "NVIDIA nForce Networking Controller VLAN 0011".
I've installed the Windows 7 Build 7600 RTM (Danish). This is surely the last time I'm fixing a HP computer, what endless misery.
Really hope you can help me, so I can get this off my hands! (and happy new year)
01-02-2010 10:08 AM
Thank you for this easy to follow install. I already installed Win7100 eval copy and got everything to work but the quickplay and the internal mic. Interesting thing about quick play, the buttons work, but they don't change to orange when mute is pressed. (Mute is activated when pressed just the light doesn't change color.)
Quickplay is listed in your install instructions so I will try that, but I see nothing about the mic. Has that been tested?
Thanks again I think I am going to reinstall win7 again from stratch following your instructions.
Until the next time,