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03-10-2012 01:22 AM
I purchased a used Pavillon Dv6000 s/n 3cf7507znz. I did the Hp product anaylis and it gave me the same sn and pn at the back of my computer, but it said Pavillion DV6775u5 Entertainment.
I am trying to to add an older printer. Windows Update-Unable to get a list of devices-please try again later.
I kept getting the message.
I did the recover disk and kept getting the message. It is a legal version of Windows 7. I conacted Microsoft and they said I have to go through HP
I need help how to resolve this problem.
03-10-2012 01:30 AM
Probably your printer is no longer supported from BOTH HP and Microsoft under Windows 7. Option: downgrade the operating system (not recommended) or buy a new printer.
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03-10-2012 01:52 AM
Could you please clarify which printer is it?
Additionally, are you using Windows7 32 or 64bit ?
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