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Windows Vista is not genuine??? (217 Views)
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ctjohn Student
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ctjohn
Posts: 1
Registered: ‎02-06-2012
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Windows Vista is not genuine???

‎02-06-2012 01:18 PM

HP Pavilion DV6-1030us. Had my computer for 4 years. Everything was ok. All of a sudden

getting message "Windows nor genuine" Vista came installed. I also noticed a message

"could not find serial number". Related?  Thanks

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Provost Provost
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DavidPK
Posts: 23,422
Registered: ‎09-24-2010
Message 2 of 3 (210 Views)
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Re: Windows Vista is not genuine???

‎02-06-2012 01:22 PM

Hi,

 

Shut down the notebook.  Tap away at f10 as you start to access the Bios Menu.  Next to the fields for Product Number, Serial Number etc do you see the correct entry or just something like 00a or 1234567890?

 

Regards,

 

DP-K

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miketech Student
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miketech
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Registered: ‎03-07-2012
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Re: Windows Vista is not genuine???

‎03-07-2012 12:09 PM

I'm having same problem after 2 years with serial number all 00000 etc

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