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all my ram not available (129 Views)
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stevehpcompaq Honor Student
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stevehpcompaq
Posts: 3
Registered: ‎04-07-2012
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all my ram not available

‎04-07-2012 10:12 AM

why can i not use all my ram windows 7 64bit

installed 6144MB, hardware reserve 4358MB

available to use 1786

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erico
Posts: 18,709
Registered: ‎01-07-2009
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Re: all my ram not available

[ Edited ]

‎04-07-2012 03:33 PM - edited ‎04-08-2012 05:04 AM

Please identify your notebook with a complete product name or product number. Post all alphanumeric characters.

 

As an example, my dv7-4180ea (product name) notebook is also called a XE274EA (product number)

 

You can find the information by removing the battery and looking for the information after the p/n and also at the bottom of the HP Support Assistant window. 

 

Some older notebooks are only capable of utilizing 2 GB of the installed RAM. I cannot say if yours is one of them because I don't know which model notebook you own.



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stevehpcompaq Honor Student
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Re: all my ram not available

‎04-08-2012 12:59 PM

Product XM662EA#ABU
Model CQ56-102EA
Thank you for answering and if I have contacted you when I should not I apologize.
Steve
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erico
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Re: all my ram not available

‎04-09-2012 11:39 AM

Hi,

No worries.

 

maxmem.jpg



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