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Re: black screen (87 Views)
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anseus1 Student
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anseus1
Posts: 1
Registered: ‎05-05-2012
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black screen

‎05-05-2012 12:49 PM

p/n GT840EA#UUW

After login it stops with a black screen without messages. Harddisk is working but nothing happens on screen for hours. Task manager works properly. What to do? Any ideas??

 

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Distinguished Professor Distinguished Professor
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ManjunathTech
Posts: 3,016
Registered: ‎01-21-2012
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Re: black screen

‎05-05-2012 12:54 PM

Hi

 

There are few important steps you can try to resolve your issue.

 

1) Try doing a system restore to the date where unit was working fine.

 

2) Do a Msconfig weblink given below for steps.

 

http://support.microsoft.com/kb/929135

 

 

 

 

Let us know how it goes!

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Regards
Manjunath
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