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Re: can not uninstall hp support assistant (1310 Views)
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Balakrishnan Honor Student
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Balakrishnan
Posts: 7
Registered: ‎11-30-2011
Message 21 of 25 (1,313 Views)
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Re: can not uninstall hp support assistant

‎02-20-2012 04:47 PM

Tried to install the latest version of HPSA from HP download, but didn't install properly. The problem persists.

 

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Teacher Teacher
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HPSAwizard
Posts: 246
Registered: ‎04-05-2011
Message 22 of 25 (1,310 Views)
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Re: can not uninstall hp support assistant

‎02-20-2012 07:21 PM

There is probably an MSI corruption. Try the following tool from Microsoft to see if it uninstalls HPSA.

 

http://support.microsoft.com/mats/Program_Install_and_Uninstall

 

 

You can download and install the latest version of HPSA from:

 

www.hp.com/go/hpsupportassistant

 

 

I work on behalf of HP.

I work on behalf of HP.

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RyanG1979 Student
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RyanG1979
Posts: 1
Registered: ‎07-10-2012
Message 23 of 25 (813 Views)
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Re: can not uninstall hp support assistant

‎07-10-2012 11:16 PM

Is there a command line unstill for Support Assistant

 

 i tried setup.exe /x and it just reinstall the whole client.

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Teacher Teacher
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HPSAwizard
Posts: 246
Registered: ‎04-05-2011
Message 24 of 25 (805 Views)
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Re: can not uninstall hp support assistant

‎07-11-2012 07:12 AM

Try:

 

C:\Program Files (x86)\Hewlett-Packard\HP Health Check\Tools\UninstallHPSA.exe

 

 

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Master's Graduate Master's Graduate
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SomelOguh
Posts: 653
Registered: ‎02-10-2010
Message 25 of 25 (379 Views)
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Re: can not uninstall hp support assistant

‎11-26-2012 09:39 AM

Hello there,

 

Have you tried the steps mentioned already and has your problem been resolved?

 

Please let us know.

 

Thanks,

Regards

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