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09-18-2011 01:07 PM
HP Pavilion dv6 entertainment model. Windows 7
I cannot update adobe flashplayer to ver. 10. I keep downloading it but everytime I access something that needs it, I am told that I need to have a newer version running. I just keep going in circles trying to install it.
09-18-2011 03:36 PM
Try the following.
First, download the Flash uninstall utility on the link below and save it to your Desktop.
When the download has completed, close all browser windows and run the uninstaller. After this has completed, restart the notebook.
Close all browser windows before running the Flash installer.
Launch Firefox and see if Youtube videos etc play Ok - if they do, close Firefox, open IE and click on the same Adobe Flash link above to get a prompt to install the ActiveX component. When done, restart IE.
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