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09-10-2009 09:39 AM
I have a HP Pavillion dv7-1135nr with vista home premium. while using the laptop, the computer hangs up. The curser changes to an active state and makes its circle for any where from 5 to 30 seconds. Going to the task manager and trying to stop it does nothing. The computer does it when connected to the internet or not connected to the internet. I use Webroot antivirus and antispyware which is updated several times per day. Have also used Panda software, Spybot and several others - each seperately after deleting the prior one from the hard drive to avoid any interferance - to examine the hard drive for spy ware and bugs. all bugs appear to have been eliminated. The problem continues. I have since re-installed all of the software from original disks ordered from HP using the recovery format and by using the format and install portion of the program. HELP PLEASE!! I would like to do an old style format function on the hard drive and then reinstall the original hardware unless you have a solution to this problem
Any assistance you can render would be much appreciated.
12-03-2009 06:54 AM