HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: displaying shockwave crash, what can i do? I have a compaq laptop, windows XP (52 Views)
Reply
Reply
Topic Options
hashouse Student
Student
hashouse
Posts: 1
Registered: ‎04-03-2012
Message 1 of 2 (60 Views)
Report Inappropriate Content

displaying shockwave crash, what can i do? I have a compaq laptop, windows XP

‎04-03-2012 07:35 PM

computer runs slow and will not allow me to use certain sites, screen freezes on some facebook sites.

0
Reply
0
Please use plain text.
 
Regents Professor Regents Professor
Regents Professor
Mumbodog
Posts: 10,849
Registered: ‎01-11-2010
Message 2 of 2 (52 Views)
Report Inappropriate Content

Re: displaying shockwave crash, what can i do? I have a compaq laptop, windows XP

‎04-04-2012 03:47 PM

Using Internet Explorer?

 

If yes, close IE, go to Control Panel > Internet Options

 

When Internet Options opens go to the Advanced tab, clcik the "reset" button, reset everything.

 

When is is done resetting, scroll down on the advanced tab and check the box "Empty temporary internet files folder when broswer is closed" then hit apply. (if you ever reset IE again you will need to re-check this box) Now go to the Security Tab, click the "reset all zones to default level" if it is available, click OK to close IO window.

 

 

Next clean out your temp folder, its safe to delete eveything in there, do this on a regular basis as PC maintenance once a month.

http://pcsupport.about.com/od/maintenance/ht/manualtempxp.htm

 

 

0
Reply
0
Please use plain text.