This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

errors related to "0xc000007b" (mom.exe , hpwa_main.exe , HP Support Assistant installation) (543 Views)
Reply
Honor Student
RodneyCornelius
Posts: 2
Registered: ‎07-29-2011
Message 1 of 2 (543 Views)

errors related to "0xc000007b" (mom.exe , hpwa_main.exe , HP Support Assistant installation)

Hello,

 

I have an HP notebook which is only 11 months old.

 

After trying to update HP Support Assistant...the install failed and ever since then I get the following problems

1) I get a mom.exe error on startup

"The application was not able to start correctly (0xc000007b). Click OK to close application."

This seems to have the effect that I am not longer able to connect to an external monitor using HDMA (which means I can't stream movies from netflix, etc from my PC to TV)

 

2) I get a HPWA_Main.exe error on startup

Same error code as the first one

I haven't been able to determine the effect yet, but...

 

3) The failed install of HP Support Assistant seems to have deleted it from my computer, and when I try and install a new copy it is not allowing me to do so.

Ssame error code as the first one

 

 

Without being any kind of expert, I guess that the "0xc000007b" is something system wide.

 

Can anyone give me some advice on how to fix this. I have had my machine for almost a year...I don't keep very much on it actually (I have a 4TB NAS for that), but I have done just enough adding of programmes and such that it would be a pain to have to give up a day to recover to factory condition and start from scratch.

 

Specs are below.

 

Thanks so much for any advice or help you can give. :smileyhappy:

 

 

 

Notebook Specs:

HP Pavillion dv6-6062eo Notebook
Product number LW609EA#UUW

Windows 7 Home Premium 64-bit
Service Pack 1

Please use plain text.
Student
GarethG
Posts: 1
Registered: ‎05-07-2012
Message 2 of 2 (506 Views)

Re: errors related to "0xc000007b" (mom.exe , hpwa_main.exe , HP Support Assistant install

Im sorry that I cannot help but I have exactly the same problem on an Envy 13.

 

Gareth

Please use plain text.