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Re: how do i reinstall windows 7? (94 Views)
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Honor Student
capexpenses
Posts: 3
Registered: ‎06-30-2012
Message 1 of 4 (97 Views)

how do i reinstall windows 7?

my computer did not come with installation disk.  I purchased it from BJS.  How do I reinstall the original version of Windows 7.  I am trying to run service pack 1 and am unable to.  Also, windows installer is not working after a recent update.

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Distinguished Professor
HaggisCat
Posts: 4,161
Registered: ‎12-28-2009
Message 2 of 4 (94 Views)

Re: how do i reinstall windows 7?

Before going to the drastic procedure of reinstalling the OS, have you tried doing a Windows restore point to fix the problems.

 Go back as far as you can and try to run Windows update again.

 

 Also, what's the model number of the computer ?

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Honor Student
capexpenses
Posts: 3
Registered: ‎06-30-2012
Message 3 of 4 (68 Views)

Re: how do i reinstall windows 7?

Already tried that and now more items do not work.
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Distinguished Professor
HaggisCat
Posts: 4,161
Registered: ‎12-28-2009
Message 4 of 4 (61 Views)

Re: how do i reinstall windows 7?

There should be a recovery partiton on the hard drive. The easiat way to run it is to shut and on boot up start tapping the f11 key.

 Be sure and back up all you personal stuff first as this will wipe all that out.

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