HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: how to (4744 Views)
Reply
Reply
Topic Options
JulianCJ Honor Student
Honor Student
JulianCJ
Posts: 2
Registered: ‎12-30-2009
Message 1 of 2 (4,763 Views)
Report Inappropriate Content

how to

[ Edited ]

‎12-30-2009 12:37 AM - edited ‎12-30-2009 01:42 AM

My laptop model is Compaq Presario CQ61-305EQ

I encountered problem during the first start up of the laptop. 

My problem: 

Once I get the laptop started up, I received an error message immediately, “Can’t open CD driver FDCD0001. SHSUCDX can’t install.”  

Then, I tried to format the Free Dos with window XP professional (or home edition) but it showed me another error message, “Technical information: STOP: 0x0000007B   C0xF7ABE524   0xC0000034    0x00000000     0x00000000 “ I was unable to type anything after that, the system got hang or jam. I need to restart it.

 

How could I overcome the problem?

 

0
Reply
0
Please use plain text.
 
Distinguished Professor Distinguished Professor
Distinguished Professor
Vidya
Posts: 4,435
Registered: ‎07-17-2009
Message 2 of 2 (4,744 Views)
Report Inappropriate Content

Re: how to

[ Edited ]

‎12-30-2009 05:47 AM - edited ‎12-30-2009 05:48 AM

Please refer this thread that explains the reason for this error and also gives detailed resolution...

http://h30434.www3.hp.com/t5/Operating-systems-and-software/Intel-AMD-and-Nvidia-SATA-drivers-to-XP-... 

Here is the link that has the specifications of the notebook:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01929925&jumpi...

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on “Kudos” STAR to say thanks!***
0
Reply
0
Please use plain text.