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hpdv7 support assistant keeps crashing (1218 Views)
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Student
bellyriver
Posts: 1
Registered: ‎12-27-2011
Message 1 of 4 (1,218 Views)

hpdv7 support assistant keeps crashing

hpdv7   support assistant keeps crashing   can't keep uninstalling  and reinstalling software  3wks old   computer   help

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CherylG
Posts: 16,428
Registered: ‎11-12-2008
Message 2 of 4 (1,197 Views)

Re: hpdv7 support assistant keeps crashing

Uninstall HP Support Assistant , restart the notebook.

 

Next, download and install the latest version:

 

http://h18021.www1.hp.com/helpandsupport/HPSA.html


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Student
Wombat2
Posts: 1
Registered: ‎01-25-2013
Message 3 of 4 (314 Views)

Re: hpdv7 support assistant keeps crashing

I have the same problem but I already have the latest version.

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HP
lions99
Posts: 3,469
Registered: ‎09-16-2011
Message 4 of 4 (288 Views)

Re: hpdv7 support assistant keeps crashing

 

Hello, Wombat2.

 

If you could please provide the model name and number of the notebook you have.

 

Also, are you having issues opening HPSA?

 

When does it crash for you?

 

Could you please give some more information about the issue you're having?

 

THX 

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Thanks!

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