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08-02-2010 09:22 AM
I recently purchased a new HP Pavilion dv6t-3000 CTO Select Edition Entertainment Notebook running Windows 7 Home Premium, 64 bit with 8 GB RAM.
I have attempted to install iTunes for nearly 2 weeks and cannot get it to function correctly. The install "usually" seems to complete correctly, but when importing my extensive music/podcast library (7000 songs, 1500 podcasts) the program quits after indexing about 200 songs from an external hard drive and then refuses to run correctly, normally crashing the whole laptop anytime I click on the program, thus requiring an extentive de-install of all iTunes programs.
I have tried all of the various fixes I had found on the Apple and Notebook Reviews forums to include installing the program as an administrator, addressing potential USB port issues, and running the program in Vista Compatability mode.
I have heard that there may be a conflict between iTunes and the particular brand of Intel mother board that is used in this laptop. Does anyone know:
1) whether the motherboard appears to truly be the issue with my laptop
2) have heard a rumor that the extensive amoutn of RAM I have could be an issue, although that makes little sense to me
3) are any of the involved vendors (HP, Microsoft, Apple) working on a fix
4) any potential othe work arounds or timelines for a solution?
I am currently using an old laptop to manage my ipod and itunes but this is not a solution I would like to use longterm.
Any help that you could provide would be greatly appreciated.