This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: iam getting one blue colour page error when i boot my computer (224 Views)
Reply
Student
sheju4u
Posts: 4
Registered: ‎01-23-2012
Message 1 of 5 (334 Views)

iam getting one blue colour page error when i boot my computer

 

dear sir , iam getting following error page when i boot my computer . if the system restart again it will boot normaly

 

Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.0.6002.2.2.0.768.3
  Locale ID: 1033

Additional information about the problem:
  BCCode: 1000008e
  BCP1: C0000005
  BCP2: 8F1BDC21
  BCP3: 9BC94B78
  BCP4: 00000000
  OS Version: 6_0_6002
  Service Pack: 2_0
  Product: 768_1

Files that help describe the problem:
  C:\Windows\Minidump\Mini012312-01.dmp
  C:\Users\mohammed\AppData\Local\Temp\WER-49639-0.sysdata.xml
  C:\Users\mohammed\AppData\Local\Temp\WERF67E.tmp.version.txt

Please use plain text.
Dean
Daniel_Potyrala
Posts: 10,827
Registered: ‎01-31-2009
Message 2 of 5 (272 Views)

Re: iam getting one blue colour page error when i boot my computer

Hi,
Check the link below:
Blue Screen (BSOD) showed up? Check this topic.

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
Please use plain text.
Student
sheju4u
Posts: 4
Registered: ‎01-23-2012
Message 3 of 5 (246 Views)

Re: iam getting one blue colour page error when i boot my computer

when i try to compress the file iam getting error  - access denied , even Zip or Rar. , pls let me know what should i do next step.

 

regards

sheju

Please use plain text.
Dean
Daniel_Potyrala
Posts: 10,827
Registered: ‎01-31-2009
Message 4 of 5 (241 Views)

Re: iam getting one blue colour page error when i boot my computer

Ok, so if there is this kind of problem then do not compress.

Upload somewhere every dmp file and add to next reply link to every file.

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
Please use plain text.
Student
sheju4u
Posts: 4
Registered: ‎01-23-2012
Message 5 of 5 (224 Views)

Re: iam getting one blue colour page error when i boot my computer

even cant uplod the dmp file, there is error messege coming  when i try to uplod the error messege is   cant uplod file contact administrator even i login by administr

Please use plain text.