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my laptop is stuck on boot manager
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04-04-2012 08:58 AM
i have a pavillion g6-1210sa operating on windows 7 home premium and my screen is stuc on windows boot manager it says a recent hardware or software change might be the problem to fix the problem ; 1 insert windows disc 2 choose language settings then click next 3 click repair you computer. i dont have a windows disk and when i try the other options it just returns bac to that screen it says an error occured while attempting to read the boot configuration data. the problem started when my sister tried to connect to someone internet using wireless i dont know what to do
Re: my laptop is stuck on boot manager
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04-04-2012 09:24 AM
Hi
You have a couple of options as I see it please try these steps might help you resolve your issue.
1) Once unit is powered on Keep tapping F8 key then select safe mode option click enter once unit loads to windows try doing the System Restore
2) Check if your Hard Drive and Memory are working fine on the unit. If any fails then you might have to replace the part.
3) If the test passes then you need to do a system recovery before that please back up your data as it will be lost.
Let us know how it goes!
*Although I am an HP employee, I am speaking for myself and not for HP.
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath
"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath
Re: my laptop is stuck on boot manager
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04-04-2012 09:43 AM
i've turned of laptop even took battery out to get rid of any residue power put it back on tapped f8 straight away but it just goes to the windows boot manager screen
Re: my laptop is stuck on boot manager
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04-04-2012 09:55 AM
Hi
Please use the F10 key and check if the unit is able to load to Bios run the HDD & Memory test check if both off them passes then you might have to run a recovery or if any test fails then you need to replace the part.
Let us know how it goes!
*Although I am an HP employee, I am speaking for myself and not for HP.
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath
"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath
Re: my laptop is stuck on boot manager
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07-16-2012 04:20 AM
hi my laptop is stuck on boot manager my laptop is hp pavilion g series,intel i 5 core,windows 7 .now the screen shows windows boot manager windows failed to start .a recent hardware or software change might be the cause .to fix the problem.
