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need help with drivers dv6 (1202 Views)
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eleonoramarkovi Student
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eleonoramarkovi
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need help with drivers dv6

‎05-11-2012 05:32 AM

hello.

i recently bought pavilion dv6-6c07ez in switzerland. it came with windows 7 home premium. since i'm not that good with german, i upgraded to windows 7 ultimate x64. now i;m having problems with installing drivers. i've tried with drivers from hp germany for that model, but some of them won't install, while bluetooth driver has caused bluescreens. using windows update, i managed to install some of the missing drivers, but still there are 4 items that need driver.

any help is appreciated.

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erico
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Re: need help with drivers dv6

‎05-11-2012 05:43 AM

Hello elenoramarkovi

Here is a link to the drivers for Windws 7 at your notebook's web support page in English on the US web server.. Use the dropdown to choose 4-bit.



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eleonoramarkovi Student
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Re: need help with drivers dv6

‎05-11-2012 05:53 AM

i have already tried installing those drivers. i have found how to switch language to english.

but the problem persists. wireless on the notebook isn't working.

i' ve seen you guys resolve the issue with some users by them showing you hardware id's from device manager. can i do to that? will it help?

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erico
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Re: need help with drivers dv6

‎05-11-2012 05:59 AM

Yes. That will help.



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eleonoramarkovi Student
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Re: need help with drivers dv6

‎05-11-2012 06:11 AM

ethernet controller

PCI\VEN_10EC&DEV_8168&SUBSYS_3581103C&REV_06

PCI\VEN_10EC&DEV_8168&SUBSYS_3581103C

PCI\VEN_10EC&DEV_8168&CC_020000

PCI\VEN_10EC&DEV_8168&CC_0200

 

network controller

PCI\VEN_168C&DEV_0032&SUBSYS_1785103C&REV_01

PCI\VEN_168C&DEV_0032&SUBSYS_1785103C

PCI\VEN_168C&DEV_0032&CC_028000

PCI\VEN_168C&DEV_0032&CC_0280

 

sm bus controller

PCI\VEN_8086&DEV_1C22&SUBSYS_3581103C&REV_05

PCI\VEN_8086&DEV_1C22&SUBSYS_3581103C

PCI\VEN_8086&DEV_1C22&CC_0C0500

PCI\VEN_8086&DEV_1C22&CC_0C05

 

standard vga graphics adapter

PCI\VEN_1002&DEV_6760&SUBSYS_185D103C&REV_00

PCI\VEN_1002&DEV_6760&SUBSYS_185D103C

PCI\VEN_1002&DEV_6760&CC_030000

PCI\VEN_1002&DEV_6760&CC_0300

 

these are those four items... thanks in advance

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erico
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Re: need help with drivers dv6

[ Edited ]

‎05-11-2012 06:38 AM - edited ‎05-11-2012 06:47 AM

eleonoramarkovi wrote:

ethernet controller

PCI\VEN_10EC&DEV_8168&SUBSYS_3581103C&REV_06  Realtek RTL8168 use the driver at the HP web support portal driver arwea for Win7 x64

 

network controller

PCI\VEN_168C&DEV_0032&SUBSYS_1785103C&REV_01  Atheros AR9485WB-EG Wireless Network Adapter

sm bus controller

PCI\VEN_8086&DEV_1C22&SUBSYS_3581103C&REV_05 

Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller

 Go to Ithe ntel download center and get the chipset installer to resolve this particular driver issue or the driver at the US or UK HP web support portal.

standard vga graphics adapter

PCI\VEN_1002&DEV_6760&SUBSYS_185D103C&REV_00  ATI Radeon 6770M Video module

the driver at the websiteshould work. I do not reccomend using the one at the ATI/AMD download center.

these are those four items... thanks in advance

 

I will edit this in a bit

 

 



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eleonoramarkovi Student
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Re: need help with drivers dv6

‎05-11-2012 06:40 AM

ok. thnx :smileyhappy:

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Re: need help with drivers dv6

‎05-11-2012 06:53 AM

I suggest that once you have the the ethernet or wireless working that you download the English language pack from Windows update and install it.



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eleonoramarkovi Student
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Re: need help with drivers dv6

‎05-11-2012 06:55 AM

i think it is a different graphics card, i'm certain it is 7xxx series, i believe it is ati 7470m
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eleonoramarkovi Student
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Re: need help with drivers dv6

‎05-11-2012 07:08 AM

yes, now i see it's also for other vga-s... thanks Erico! i'm downloading now, and will post back with the results
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