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Re: pci bus 68, device 6, function 2 (2482 Views)
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Honor Student
coop795
Posts: 9
Registered: ‎04-09-2012
Message 1 of 14 (2,518 Views)

pci bus 68, device 6, function 2

I have a HP 8440P that is missing a couple of drivers, this is all new to me so please be gentle with the directions as I am a begginer in the computer set up world.

 

I also have to drivers missing that say unknown device, how to I find out what they might be? Thank you 

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Distinguished Professor
Vidya
Posts: 4,503
Registered: ‎07-17-2009
Message 2 of 14 (2,510 Views)

Re: pci bus 68, device 6, function 2

Please provide the Device Instance ID from Device Manager to suggest the appropriate drivers:

  • Open Device Manager from”¦
    • In the Run box type devmgmt.msc.
  • Unknown devices would be listed as such and marked out with a yellow question mark.

find device drivers

  • Select the unknown device and right click to access Properties.
  • In the Properties window click on Details tab and select Device Instance Id or Hardware ID from the drop down.

device drivers downloads

  • An alphanumeric string like this PCI\VEN_1217&DEV_7130&SUBSYS_012F1025&REV_01\4&6B16D5B&0&33F0 is the identification marker for the device.

Please provide this information.

I am an HP employee.

Regards,
Vidya

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Honor Student
coop795
Posts: 9
Registered: ‎04-09-2012
Message 3 of 14 (2,499 Views)

Re: pci bus 68, device 6, function 2

Port_#0003.Hub_#0003

 

 

I have this on a unknown device

 

 

the other one is a base system code 28, that is all it has. Thank you again

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Honor Student
coop795
Posts: 9
Registered: ‎04-09-2012
Message 4 of 14 (2,483 Views)

Re: pci bus 68, device 6, function 2

bump

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Distinguished Professor
Vidya
Posts: 4,503
Registered: ‎07-17-2009
Message 5 of 14 (2,482 Views)

Re: pci bus 68, device 6, function 2

Please provide the hardware ID so that I can suggest the right drivers.

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on “Kudos” STAR to say thanks!***
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Honor Student
coop795
Posts: 9
Registered: ‎04-09-2012
Message 6 of 14 (2,478 Views)

Re: pci bus 68, device 6, function 2

PCI\VEN_1180&DEV_0843&SUBSYS_172A103C&REV_14
PCI\VEN_1180&DEV_0843&SUBSYS_172A103C
PCI\VEN_1180&DEV_0843&CC_088000
PCI\VEN_1180&DEV_0843&CC_0880

USB\VID_138A&PID_0007&REV_0072
USB\VID_138A&PID_0007

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Distinguished Professor
Vidya
Posts: 4,503
Registered: ‎07-17-2009
Message 7 of 14 (2,477 Views)

Re: pci bus 68, device 6, function 2

Ricoh Media Card Reader Driver
ftp://ftp.hp.com/pub/softpaq/sp46501-47000/sp46972.exe

 

Validity Fingerprint Sensor Driver
ftp://ftp.hp.com/pub/softpaq/sp47501-48000/sp47594.exe

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

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Honor Student
coop795
Posts: 9
Registered: ‎04-09-2012
Message 8 of 14 (2,462 Views)

Re: pci bus 68, device 6, function 2

thank you again for your help with this, I would like to ask you another question if I may. I can not seem to set up the finger reader, do you have any suggestions? 

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00678197&lc=en&cc=us&dlc=en

 

I tried this but I can not find the verisign reader file as the instructions say to do. Thank you and i know I am now in the wrong area but you seem to knwo what is up and i appreciate it.

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Distinguished Professor
Vidya
Posts: 4,503
Registered: ‎07-17-2009
Message 9 of 14 (2,461 Views)

Re: pci bus 68, device 6, function 2

Verisoft Access Manager is for Vista operating system. You can download it from the following weblink:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-49006-1&cc=us&dlc=en&lc=en

 

HP has Protecttools access manager for Windows 7. You can download it from the following weblink:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=4095873&...

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on “Kudos” STAR to say thanks!***
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Honor Student
coop795
Posts: 9
Registered: ‎04-09-2012
Message 10 of 14 (2,442 Views)

Re: pci bus 68, device 6, function 2

cool, I got the windows 7 64 bit downloaded, is there a file on how to set the finger scanner up?

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