presario notebook windows 7 hard disk not found

[James11]

starting it now ill keep you posted thanks again for the help

[James11]

everything went well with the recovery and the usb but when i put the OS disc in it just goes to a black screen

[James11]

sorry for the delay when i try to reinstall the OS all i get is a blank black screen with a white _

[DavidPK]

Hi,

I would say it does look like the Hard Drive will need to be replaced.  The only further suggestion I can think of that you may want to try is as follows

If you have ( or can borrow ) a retail Windows 7 installation disc that is exactly the same version as your OEM installation - ie if your notebook came with Windows 7 Home Premium 64bit this is the exact retail version you would need.

Use the disc to perform the installation, enter the Windows activation key found on the underside of your notebook when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.

http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx

Any additional drivers you may need can be found starting Here.

Regards,

DP-K

[James11]

if i can find an iso cant i boot it from a flashdrive? (i think my freind might have his iso i could use)

[DavidPK]

Hi,

Yes, that should be fine as long as the ISO is the exact version of Windows that your notebook came with.

Regards,

DP-K