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uefi (342 Views)
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Honor Student
toenut44
Posts: 5
Registered: ‎01-08-2012
Message 1 of 6 (342 Views)

what is this and how do I fix this?

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Distinguished Professor
Vidya
Posts: 4,457
Registered: ‎07-17-2009
Message 2 of 6 (317 Views)

HP Unified Extensible Firmware Interface (UEFI) Support Environment: UEFI Support Environment provides UEFI based hardware diagnostics used to validate if a system is functioning correctly. Additional support is provided for updating and managing the system BIOS and other device firmware on the system.

 

You can boot the system by tapping F9 and go to UEFI environment to perform hardware diagnostics.

I am an HP employee.

Regards,
Vidya

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Teacher
icp_wolverine
Posts: 245
Registered: ‎12-28-2011
Message 3 of 6 (314 Views)
pressing F9 during startup will give you boot device options.. to get to the uefi press F2 instead.. it has a list of memory and hardware tests the you can choose from ..
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Honor Student
toenut44
Posts: 5
Registered: ‎01-08-2012
Message 4 of 6 (307 Views)

what hardware diagnostics would i do. I dont know much about this sort of thing.  :smileyindifferent:

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Teacher
icp_wolverine
Posts: 245
Registered: ‎12-28-2011
Message 5 of 6 (301 Views)
whats the issue you're having
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Honor Student
toenut44
Posts: 5
Registered: ‎01-08-2012
Message 6 of 6 (295 Views)

I keep getting an icon on the lower right of my toolbar. It has a question mark with an !. I click on it and it says  recommended action, "HP System Diagnostics UEFI" I select it and hit apply and it does it's thing, but when it is done it still shows that this action needs to be done.

Can't seem to figure it out.

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