web cam doesnt work after reinstalling windows

[evo951]

i reinstall windows vista on my hp pavilion dv2000 and i need the software to get my web cam working. I tried to install the software from the website but it doesnt seem to work.

[Dragon-Fur]

Hi Evo,

You may need to try again.. Or the software may have downloaded and need to be reset?

Here are some things to try / consider:

CherylG has provided a YouCam driver that may work for your system.  Thanks CherylG!

• Save the *.exe installation package on your computer

NOTE the name and the location - the *.exe file will likely save to "Downloads “

• Install the Software / Driver installation package:  If you have ‘Admin’ control, you may highlight the package(s) and “double-click” to install, else Right-Click, Select ‘run as Administrator’ and install.

After the software is installed:

Start > search / type "youcam">

(Then)  Select "YouCam" 

For YouCam Users:

YouCam Quick Setup

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If the software is already installed, but is not working,

then consider / try the following:

• Try a Hard Reset - this reconnects all the hardware in the Notebook to the Device Manager and may convince the camera that it should be working again.

Hard Reset:

Sometimes all you need to do is kick the computer.  This method works for a variety of connection and ‘stuck’ program issues.

• Disconnect all external devices first.
• Remove AC power and the battery
• Press and hold power button for at least 30 seconds
• Reinstall only AC power for first startup ** See Note
• Power on - Log in
• Next time you shut down the system, reinstall battery.

** Note:  If time is short, reinstall battery the first time and be done with it.

Hard Reset to Resolve Hardware and Software Issues

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Still Not working?

• If you have a warranty, CALL HP.

Troubleshooting Document for stubborn webcams:

Connecting and Testing Webcam in Windows 7

(Contains links for Vista and XP)

Good Luck!

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[CherylG]

You didn't mention what 'software' you tried that doesn't work?

Try Cyberlink YouCam:

http://ftp.hp.com/pub/softpaq/sp37501-38000/sp37849.exe