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when i turn on my laptopHi nothing is shown it's just pitch black. can you help me? (54 Views)
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Woo_Man Student
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Woo_Man
Posts: 1
Registered: ‎01-11-2012
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when i turn on my laptopHi nothing is shown it's just pitch black. can you help me?

‎01-11-2012 01:54 PM

My Hp Pavilion has been down for two days, and I was wondering if you could help me in solving this issue. When I turn on my laptop, the caps lock light flashes, and so as my scroll lock key light, and my scren/monitor does not show any progress, it's just black screen. Before this, I decided to scan my laptop for viruses (if any) throughout the night, then the next day it froze. I forced it to shut down and waited about 10 minutes to turn it back on, and this happened. Please help thank you so much

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Distinguished Professor Distinguished Professor
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Vidya
Posts: 4,457
Registered: ‎07-17-2009
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Re: when i turn on my laptopHi nothing is shown it's just pitch black. can you help me?

‎01-11-2012 02:00 PM

The following weblink might help you to resolve the problem:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01443366&cc=us&dlc=en&lc=en

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on “Kudos” STAR to say thanks!***
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