where do i get updated drivers for pavillion dv6000 laptop?

[icp_wolverine]

weird i put your p/n number you posted and it brought up a pavillion g6 series laptop... what exactly is your model?... on the sticker that has the p/n number also has the model...

[buyoregon]

The model is dv6000 and the product # is RG36OUA#ABA

[Paul_Tikkanen · Accepted solution]

Hi:

I initially got the same G6 model as icp_wolverine got, so I changed your letter O to a zero.

When you input RG360UA, you get the HP Pavilion dv6120us Notebook PC.

http://h10025.www1.hp.com/ewfrf/wc/product?product=3253931&lc=en&cc=us&dlc=en&task=&lang=en&cc=us

I am pretty sure this is the model you have.

Is everything working OK now?

Paul

[buyoregon]

When I follow the link I get that it is for DV6120US but the serial number is the same {Removed for privacy} except mine has another J following the 2.

I had the site to a scan to see what I might need and it came back "No available updates were found"

I did find out that the battery pack may have a recall so I will check that out right away.

The kaspersky issue of not being able to load is still ongoing.  I have emailed them twice lately and still have not heard back from them. Seems like that they always take a day or two before responding and in the meantime I am without an antivirus program.

I saw your suggestion to load a different protection program but since I paid $50 for the Kaspersky, I would like to try and make it work.

Thank you for all your hard work and suggestions.

Elaine