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Re: youcam will not update will not uninstall...error states definition file is lost (512 Views)
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JoeCon
Posts: 1
Registered: ‎04-01-2012
Message 1 of 2 (522 Views)

youcam will not update will not uninstall...error states definition file is lost

will not update will not uninstall...error states definition file is lost

tried many times..tried forums..how do I fix it?

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DavidPK
Posts: 23,351
Registered: ‎09-24-2010
Message 2 of 2 (512 Views)

Re: youcam will not update will not uninstall...error states definition file is lost

Hi,

 

Try the Microsoft 'Fixit' on the link below and see if this allows you to uninstall the current version of YouCam.

 

http://support.microsoft.com/mats/Program_Install_and_Uninstall

 

If this is successful, restart the notebook, then download and install the latest version of Cyberlink YouCam on the link below.

 

Cyberlink YouCam.

 

You will probably find that there is still an update offered from Cyberlink, but hopefully you will now be able to install it.

 

Regards,

 

DP-K

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