Beats Audio subwoofer problem

[thetempest]

i have a DV7-4060us. When i play music (or any sound for that matter) the subwoofer makes a crackling noise at certain frequencies. I have the latest drivers and have tried many other drivers as well. When i go into the Beats Audio control panel, there isn't an option to adjust the subwoofer (i dont really know if there is supposed to be... i just assumed there is). I also tried going into the sound properties in the control panel and there isn't a subwoofer listed there either. It clearly says that i don't have one. Its like the laptop just doesn't see it... I'm thinking that since it thinks i dont have one, its just sending the same frequencies to the sub as it does to the normal speakers. The sub then crackles because its playing frequencies that its not supposed to play. A sub is supposed to play the lower range... but its seems as though its playing the full range of sound. I've been trying to figure this out for a couple days now with no luck.

also, <fn> B doesn't do anything. nothing pops up and the sound doesn't change.

hopefully someone can help me out... i can't think of anything to do and i don't want to wipe this thing clean because i have a lot of stuff on it already. i dont think it would make a difference anyway.

thanks

[thetempest]

...

[thetempest]

wow, this is the worst "forum" ever

[SamLove87]

I am having the same problem with my DV7-4069wm.... No bass from the subwoofer, only crackling sounds....

[thetempest]

exact same problem as me... i've tried everything i can think of and nothing works. it's really annoying... i was expecting somewhat decent sound from this laptop but all i get is crap

[mattan138]

I just got my laptop yesterday and I've been trying to figure why the beats audio sounds like doo-doo.

I found a way to make the sound balanced and not uber choppy.

Go to Control Panel > Sound

Click Speakers and Headphones > Properties

Under Enhancements choose what you would like to enhance.

I clicked Bass Boost, Virtual Surround, and Loudness Equilization.

Next is the most important, click Levels.

When I first clicked this my Bass was set to -20 and my Treble to 4. 100% polar opposites and this was the default settings!

I set my bass to 4 and treble to 0 and I don't hear and crackling or clipping. I'm happy now.

You may also need to play around with the equalizer levels in the Beats Interface to get it just right for you, but the Beats Tour setting sounds decent now.

I hope this helps.

[beast1957302]

I recently acquired an HP DV7-1175nr with the "HP Triple Bass Subwoofer" and I am very impressed with the audio this machine puts out... (compared to my 2 Toshiba machines).  I am trying to find any info regarding my audio configuration compared to Dre's Beats audio equipped machines.  Can anyone help me with this question?  

[al-masonry-3d]

It's too bad when a Stone-Mason with degree in Architecture and in Business Management cannot receive a simple set of configuration guide-lines to follow for the Beats Audio Driver installed in the HP Envy 17 1190nr 3D laptop. With this in mind I place my first post with the hope that an HP representative will read this and research the concern for myself and the many confident consumers in HP products, that this issue will be remedied soon. Keep in mind this postdate a solid company will respond in a timely manner.

Thank you,

 HP Envy 17 1190nr

3D

Owner

[ericcam]

i think the problem you are having is caused by the audio signal into the sound card being to high. first thing to try is disabling all of the eq and sound enhancements for the speaker and headphones properties. on the tone control tab lower the level for the bass control a couple dbs. open the beats audio control panel and set the eq to its default setting. then you may want to  cut back the  lowest frequencies here too since the subwoofer can't reproduce the lowest frequencies anyway. then open whatever audio program you use to play sound files or music. make sure the eq for the audio program is disabled. and then lower the volume control for the audio program to about 60%-70%. if this fixes the distortion problems you can play around with the volume controls and eq settings to get the sound more to your liking and to get the highest volume levels from the sub and speakers without the distortion. let me know if this helps.

[Rupert001]

I have exactly the same problem with my dv7 pavillion laptop. I bought it in 2012, and it is just unbelievable that a brand new laptop would have such serious problem. I don't need no fancy audio effects, just give me the baseline audio and I'd be on my happy way. Apparently that's too much to ask. After several months of bearing with this, it finally got me and I started checking online for solutions.

So far I only reinstalled the IDT HD audio drive. Since the crackling sound does not always show itself, I have been listening for about maybe 10 minutes now? Only 1 count of crackling (the problem Still persists).

Seriously tho, it's kind of both funny and pathetic that in year 2012 (2013 now), not like some prehistoric 1995 or something, we're dealing with problems as such.

Will come back to this post and am still looking for solutions.