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HP DV6 3132TX Beats Audio issue. (182 Views)
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JezzaJK
Posts: 2
Registered: ‎05-04-2012
Message 1 of 4 (182 Views)

HP DV6 3132TX Beats Audio issue.

Hello, I have a Pavillio Dv6 3132tx Notebook which has beats audio. (Win 7 64 Home premium) For some reason when I press Fn + B the only thing that happens is the spinning windows loading circle but this only lasts for 1 second. HP quick launch does not seem to be working. Even if I manually run the Beats32.exe or Beats64.exe nothing happens.

 

I uninstalled my drivers, reinstalled current and previous versions but nothing is happening. 

 

I guess it is a quick launch error. Help please?

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erico
Posts: 18,673
Registered: ‎01-07-2009
Message 2 of 4 (179 Views)

Re: HP DV6 3132TX Beats Audio issue.

Try installing the HP software framework. It is found at the web suport portal for your notebook at Drvivers & software downloads under software solutions. Once you have done that try reloading the Quick Launch software.

 

If still no success, then I recommend that you go to an elevated permissions command prompt window and run the    sfc \scannow command. The System file checker will inspect your system files and replace those that are corrupt with a clean copy.

 



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Student
JezzaJK
Posts: 2
Registered: ‎05-04-2012
Message 3 of 4 (156 Views)

Re: HP DV6 3132TX Beats Audio issue.

Thanks for the advice but sadly it is still not working.

 

 

Anything else???

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erico
Posts: 18,673
Registered: ‎01-07-2009
Message 4 of 4 (148 Views)

Re: HP DV6 3132TX Beats Audio issue.

Your OS may have issues. 

Start-->in the Search programs and files box type in cmd. Right click the cmd icon and select run as administrator

Type in sfc /scannow and press enter. That invokes the system file checker that is a part of windows. Let it run and then try Beats softpaq again.



**Click on the White Kudos star on the bottom left if you would like to say Thanks.**
**Clicking the "Accept as Solution" option on a post that helps or solves your issue helps others googling for a solution to the same problem you are facing**

  Microsoft MVP 2013- Microsoft Windows Expert - Consumer
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