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01-29-2012 04:24 PM
I too have an hp pavilion dv6000 laptop. The DVDWriter drive stopped working a few months ago, I only use the drive every few weeks so was unsure if any windows updates had stopped it working. I did system restore to a previous point and the drive still wasn't (isn't) showing or being recognised. It seems like the actual drive works, it is just not showing...I tried the microsoft fixes and all fixes suggested before deciding it would probably be cheaper just to buy a new external drive than take the computer for repair. Then two days ago my girlfriend was listening to the radio online and found the audio very quiet, the next day it worked fine for me (so I don't know if that is part of the pattern?). I was watching DVD's on the laptop (using the external drive) and then went to watch an MPEG and the MPEG had no sound. I thought it was a problem with the file so I tried it on a different device and it worked fine. Since then I have had the red 'x' and 'no audio output device is installed'. I have tried everything on every forum with nothing making any difference. I even reinstalled original factory settings (reluctantly) and it hasn't made any difference at all. There must be a solution. I believe the speakers and DVD drive work fine and that it must be a problem with a driver or some other software problem. Has anyone ever actually solved this? If so I would love to know the answer...
Please help, thank you...
04-17-2012 01:28 AM
I for this reason will NEVER buy another HP laptop again and to think I returned the one I had bought and exchanged it for this one. I also now run linux on all but one computer because windows had a stupid ONE CARE and I backed up the HP with it Windows discontinued the once care by the time I found out about it the replacement they had was a limited time offer. Now I have my entire HP on disk that ONE CARE backed up for a restore and I can't even use those disk to restore. I HATE MANIPULATING BIG BUSINESS they are cheats and thieves. BILL GATES is one of the worst.
04-17-2012 09:26 PM
I had the same issue with a DV9000, and wasted many, many, many hours on it. The solution I stongly recommend is to buy and external USB sound device. There are $3.00 units that you can plug headphones into as well as external tabletop speakers ($30+). When you plug it in, new drivers load, and you've got audio again. Note that a "USB powered" speaker that also plugs into your headphone jack probably won't be recognized as a new audio device and is not a solution. Sure, this is a work-around and an expense, but my experience suggests that it's this or eternal pain in Conexant / HP / Vista driver Hell.