HP laptops diverting sounds from external speakers when headphones connected

[vshersh]

Hi there,

The problem is reproduced in several cases, but the most annoying is the following:

1. Headphones are connected to the laptop (I assume all sounds must go to the headphones, not to the speaker)

2. Have skype (or googletalk or several other apps) run in background

3. Have browser (chrome, firefox) open and youtube video is being showed

4. Message comes to IM (skype, gtalk...) and when BEEP from the application is played - it is played not in headphones, but in external speakers!

I though the issue was with skype - but after some time I faced with the same problem in other apps - and it is not reproduced on other laptops (not HP).

The problem is being seen on several different HP laptops. Here is details of my laptop:

HP ProBook 6550b WD700EA#ACB

Windows7 Enterprise 64bit, SP1

[anton111180]

I have same problem on ProBook 4530s Windows7 Professional 64bit, SP1. Audio drivers are IDT High-Definition (HD) Audio Driver 6.10.6341.0; 5.10.6341.0 30 Jun 2011

[Rob_mc_1]

When I play star trek online The sound will go to the head phone but when Use TeamSpeak3 version 3.0.1 then TeamSpeak3 will go through the head phones and star trek online will play through the external speakers. I tried updating the drivers to the new ones on the website but there is no change.

HP Pavilion g6 Notebook
Product Number LY113UA#ABA

Windows 7 Pro 64 (Windows anytime upgrade from Home premium)

Sound
IDT High Definition Audio CODEC
Driver Date 2/14/2011
Driver version 6.10.6327.0

VEN_111D DEV_7605 SubSys_103C169B

Updated to new drivers on the hp website

IDT High-Definition (HD) Audio Driver
Version:6.10.6341.0



[Rob_mc_1]

Ok I have it Fixed on my computer.

In the control panel then sound there are 3 devices.

AMD HDMI Output

AMD High Definition Audio Device

Speakers and Headphones

IDT High Definition Audio CODEC

Communications Headphones

IDT High Definition Audio CODEC

What apears to happen is that as soon as a communications type program starts it devides the audio inbetween 2 mixers and seperated the headphone jack from the main audio card. As soon as I right clicked and disabled the "Communications Headphones" Then there is only one mixer that focres all applications to use the heaphone jack instead of the regular applications through the external speakers and communication applications to the headphone.

If for any reason you want to reactivate the "Communications Headphones" one you disable you will need to right click in the sound windows and select show disabled devices.

[anton111180]

Who might think that this is not a bug but a feature :-) Thank you, your solution worked for me.

[d0e]

The fix worked, only found the problem in the quiet carriage of a train, much to my embarrassment....

Great assistance though, highly appreciated

[khurmeji]

Thank you very much, it worked for me for 4530S pro book

[sachhi]

Guys this fix not worked with my HP Pavilion G6 2005AX...  When i insert headphone, no matter what sound comes in both head phone and main speakers.. how to avoid only main speakers..

[bmoregan]

Didn't work for me on my HP8460p. I deleted the "communications device" but sound still coming through external speakers even when headphones plugged-in.

Any othr ideas?