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Lost Sound (152 Views)
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Student
s-r-m
Posts: 1
Registered: ‎06-15-2012
Message 1 of 4 (152 Views)

Lost Sound

No sound coming from laptop. Sound just stopped working. Even with headphones not working. How to fix? HP pavilion dv7. windows 7 64-bit

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CherylG
Posts: 16,436
Registered: ‎11-12-2008
Message 2 of 4 (141 Views)

Re: Lost Sound

Use the button at top of this page titled Support & Drivers to find your downloads page.Download latest audio driver and Save it. Next uninstall your audio driver and install the new one.


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Student
rlbacon87
Posts: 1
Registered: ‎11-07-2012
Message 3 of 4 (57 Views)

Re: Lost Sound

I have the same problem.

I cannot download new drivers for my computer -HP Pavilion dv6700 notebook pc ...because you do not have them available for windows 7.
-What do I do then?
-I have no audio suddenly, and cannot update my drivers to troubleshoot.

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CherylG
Posts: 16,436
Registered: ‎11-12-2008
Message 4 of 4 (51 Views)

Re: Lost Sound

@ribacon87

 

Right click the Audio device in Device Manager and Uninstall it.Shutdown the laptop and do a hard reset.Disconnect all external devices first.

1-remove power cord and battery

2-press power button for 30 seconds

3-reinstall only power cord for first startup.

4-power on


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