HP Support Forums
Join in the conversation.
08-13-2009 02:17 PM
08-13-2009 08:54 PM
same here, its been about almost a month,i tried re-installing vista via system recovery(sp1 included),disabled windows update, and tried to delete the sp1 ,but it wouldnt let me delete 3 of the updates or so,but anywho, ,i did a bios flash update,it restarted and so the audio seemed 2 comeback 2 me,but went out the very next night, so i dont know if its the updates(unles the ones frm sp1,but not sp2 "in my case") had anything 2 do with the problem(my problem),but ill reply back if i comeback with a solution, mean while you can check out this website http://noaudiooutput.com/ (if you havent yet),it seems 2 have worked for some peeps(quite alot),unfortunately not me : (
08-14-2009 01:08 AM
HP told me if I ran the health check programme it would solve the problem but I am reluctant to put service pack 2 back on it.
I think I will wait a couple of months and see if they sort it out
08-14-2009 12:41 PM
I tried that site too no help I might try that health check thing it really sucks nobody knows how to fix this.
If somebody happens to come by and check this out....this is my system information
Dv2700 entertainment notebook
vista home premium 64 bit.
My sound card is Conexant high definition audio 221
08-14-2009 02:45 PM
Yes this is definatly agravating. It was definatly windows update that did this and I finally took my computer to get fixed, but since I live in Mexico, they told me that it was a hardware problem. I am not confident that they really know, but I would think that either HP or Windows would have figured out a problem that is as wide spread as this. I also have tried all those fixes. I have a Pavillion 9700 with windows Vista
08-14-2009 08:32 PM
08-14-2009 08:42 PM
08-15-2009 04:21 PM
08-28-2009 02:18 AM
the nice people at hp sorted me out. Paul in particular
I first installed a bios update
then I did an audio update
Then i installed service pack 2 and it all works fine now but you must do it in that order.
Also check this page out
08-30-2009 01:01 AM
I had no sound after installing Vista SP2, removing it and restoring also brought my sound back. I'll be waiting for Windows 7 now, no updating anything to do with audio drivers in Vista.