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Re: No audio output (536 Views)
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Tutor
11172
Posts: 23
Registered: ‎04-26-2011
Message 1 of 30 (556 Views)

No audio output

I've spent two days on message boards and trying to dowload drivers.  I also read through all of these threads but don't see a solution that works.  My computer was off for the weekend, when I turned it back on I get the "No Audio Output Device is installed".  Yes I realize there are severals posts on here about this, but not provide the right solution.  When trying to uninstall the Codex driver, nothing happens.  It stays in programs.  When trying to install other drivers I get "Driver Installation failed; could not find media device" or "could not find device for this driver".  No help from HP without $100 charge.  Bought to HP's since 2007.  This is dv6636nr with windows vista.  Tried going back and restoring to last week, didn't help.  Can't unistall, can't install, don't have sound....except when a window pops up and a large BEEEP happens.  Can't adjust volume on the keyboard and have the red X over the speaker in the bottom right.  Help.

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Associate Professor
Pankay
Posts: 1,889
Registered: ‎03-19-2011
Message 2 of 30 (548 Views)

Re: No audio output

Download and install these drivers in order:

 

BIOS

 

Chipset

 

Audio

||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
//Click on Kudos if my reply was helpful and answered your question//

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Tutor
11172
Posts: 23
Registered: ‎04-26-2011
Message 3 of 30 (546 Views)

Re: No audio output

Do I need to try and unistall anything?

 

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Associate Professor
Pankay
Posts: 1,889
Registered: ‎03-19-2011
Message 4 of 30 (542 Views)

Re: No audio output

Uninstall OLD audio and chipset drivers..

 

restart your PC then install these drivers and then restart

||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
//Click on Kudos if my reply was helpful and answered your question//

||-If my answer solved the problem please mark the topic as the accepted solution-||
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Tutor
11172
Posts: 23
Registered: ‎04-26-2011
Message 5 of 30 (536 Views)

Re: No audio output

The BIOS download at least got rid of the speaker with the red X.  On to the next download, thanks...hope it helps.  What did BIOS change do?

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Tutor
11172
Posts: 23
Registered: ‎04-26-2011
Message 6 of 30 (535 Views)

Re: No audio output

I also previously tried to uninstall the Codex driver but nothing happened, could not remove it. 

 

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Associate Professor
Pankay
Posts: 1,889
Registered: ‎03-19-2011
Message 7 of 30 (527 Views)

Re: No audio output

wait...

 

we need to remove it....

 

http://www.revouninstaller.com/

 

download and install this program it will find out the corrupted installation and remove it..

 

then proceed to next drivers installation...

||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
//Click on Kudos if my reply was helpful and answered your question//

||-If my answer solved the problem please mark the topic as the accepted solution-||
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Tutor
11172
Posts: 23
Registered: ‎04-26-2011
Message 8 of 30 (525 Views)

Re: No audio output

Already downloaded the Nvdia but haven't restarted my computer.  Your thoughts before moving ahead?

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Tutor
11172
Posts: 23
Registered: ‎04-26-2011
Message 9 of 30 (520 Views)

Re: No audio output

Checking programs I see Conexant is still there, but I have not used the unistaller pro yet; shall I proceed?

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Associate Professor
Pankay
Posts: 1,889
Registered: ‎03-19-2011
Message 10 of 30 (515 Views)

Re: No audio output

certainly..

 

go ahead.. :smileywink:

 

 

||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
//Click on Kudos if my reply was helpful and answered your question//

||-If my answer solved the problem please mark the topic as the accepted solution-||
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