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No audio output (556 Views)
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11172 Tutor
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11172
Posts: 23
Registered: ‎04-26-2011
Message 21 of 30 (174 Views)
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Re: No audio output

‎04-28-2011 12:33 PM

And, would getting a USB sound card solve the situation for the no audio?  Assuming I've lost all the other stuff.  Nother note, the only way I can get online now is through my wireless router, it won't get online direct connect to DSL.

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Associate Professor Associate Professor
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Pankay
Posts: 1,889
Registered: ‎03-19-2011
Message 22 of 30 (150 Views)
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Re: No audio output

‎04-29-2011 01:35 AM

get access to an external drive...

 

install it on your computer.... and then download and install the data recovery program on this drive...

 

iCare Data Recovery software, it's free, and its available on cnet.com

 

it will help you to retrive your most of the data and pictures... :smileywink:

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11172 Tutor
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Message 23 of 30 (143 Views)
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Re: No audio output

‎04-29-2011 07:01 AM

I did the system restore back to factory remember.  Thus I believe it's all lost is it not?  With that said, do you think I have a hardware issue with this sound problem.  Would a USB hub sound card be the way to go? 

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Associate Professor Associate Professor
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Message 24 of 30 (141 Views)
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Re: No audio output

‎04-29-2011 07:04 AM

There are possibilities to recover files even after recovery using some third party software... and yes the USB sound card will work...

||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
//Click on Kudos if my reply was helpful and answered your question//

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11172 Tutor
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Message 25 of 30 (139 Views)
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Re: No audio output

‎04-29-2011 07:47 AM

Thanks, I'll give it a try.  Might not be until early next week.   There are also several times Windows stops working.  The whole mess may have started when the windows thing started happening and then there is a prompt for an unknown USB device.  I hear this is an issue with HP.  I've tried to unistall the unknown device and the bubble keeps popping up after sleep or restarts. 

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11172 Tutor
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Message 26 of 30 (116 Views)
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Re: No audio output

‎05-02-2011 08:09 PM

Maybe I missed something, I went through the process and now it's asking me to buy a password to save the files.  ?

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Associate Professor Associate Professor
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Pankay
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Message 27 of 30 (109 Views)
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Re: No audio output

‎05-03-2011 02:11 AM

So u can see your files...

 

how much is it asking??

 

consider ... if you have more important files.. you can spend money on that... else let it go....

 

there are free programs as well but i'm not sure whether they will work after recovery or not....

||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
//Click on Kudos if my reply was helpful and answered your question//

||-If my answer solved the problem please mark the topic as the accepted solution-||
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11172 Tutor
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Message 28 of 30 (85 Views)
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Re: No audio output

‎05-05-2011 08:02 PM

$90 something.  The files are obviously there.  No disrespect to you, but you think HP would be happy to help.  This is the 3rd HP Laptop I have purchased.  I know technology moves fast, but I too am a business owner and I stand my products...$2,500 worth of laptops in 3 years for "average" use, not business use...they ought to help without asking for money. 

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11172 Tutor
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Message 29 of 30 (82 Views)
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Re: No audio output

‎05-05-2011 08:20 PM

So you think a sound USB card will work...what a mess.

 

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Associate Professor Associate Professor
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Pankay
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Message 30 of 30 (70 Views)
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Re: No audio output

‎05-06-2011 01:39 AM

Yes the USB sound card will work....

 

when you guys purchase a costly laptop spending $1000 plus.... why dont you spend a little more.. (aprx $100) to get an extended warranty... which will cover your laptop for 3 years... there are more plan... like accidental damage or data protection.....

 

but yes you need to pay something extra for these services... :smileyhappy:

||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
//Click on Kudos if my reply was helpful and answered your question//

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