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No headphones audio when plugged in (552 Views)
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Student
rebecca4854
Posts: 1
Registered: ‎06-28-2011
Message 1 of 2 (552 Views)

No headphones audio when plugged in

I have a dv7-6143cl the first day i got it, it worked great with my headphones but next day when I plugged in my headphones I got no sound. Without the headphones the speaker works great but when plugged in I get no audio. How do i fix this problem?

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Honor Student
shajhan
Posts: 4
Registered: ‎09-07-2011
Message 2 of 2 (485 Views)

Re: No headphones audio when plugged in

HP will tell you to try re-installing the drivers or downgrade the BIOS, but nothin will help. HP has no answer for this issue, im finding an answer fow last 30days on the internet for my DV-6 6199ee laptop which came with Beats Audio, same here when i plugged in the headphone which i got with my laptop iBeats Headphones, there is no audio at all im a proffessional in the IT field and i cannot find a soloution my self, i feel sorry for people who does not even know anything about computers at all.

 

Cheers!

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