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06-06-2012 06:16 PM
I'll list off a few troubleshooting steps I've already taken;
I've used Windows 7's useless troubleshooting wizard for kicks,
The external speakers work on another computer,
The laptops internal speakers work just fine (and are plugged in and powered on),
I've switched the default audio device back and fourth between all available with/without the speakers being plugged in
I've uninstalled/re-installed the default audio device and even tried to update it, but no avail
Nothing is muted,
Audio is playing,
Now onto the problem. When I plug in my speakers into my laptop the sound stops from my internal speakers but no sound is playing from my external speakers. The external speakers are then unplugged and the sound continues from my laptops internal speakers. The only sound tht plays while they are plugged in is a quite, low rumbling noise that I can imagine isn't usually there. This sound is constant and doesn't go along with any dialog.
06-07-2012 12:06 AM - edited 06-07-2012 12:09 AM
Small update, still no sound.
I was able to finally uninstall/reinstall each audio device software and hardware. Nothing.
The installation dialog for the latest IDT driver kept saying my hardware will not support IDT. IDT was already on my computer from the beginning, what's up with that?
06-14-2012 09:40 PM
A lotta help this website is... I've searched everything and contacted everyone. Nothing. Sad, I paid $2500 for my laptop, for what? 3D that sucks and no sound. Great job HP. Great job.
06-28-2012 08:44 PM
MAJOR PROB HERE i am having withdrwals, severe, i need my music LOUD!! FAITH NO MORE.. FANTOMAS .. i am sorry i cant crank you boys up!!!
i checked all cabels and swapped no help! 2 stereos that worked b4 now nothing!!
HP DV 9620, conexant driver updated w/ no help to solve prob,
I had SRS audio enhancer but i removed it took some time it sucks! worked before w it but the prog does not help or enhance sound.
i think i caused it trying to set playback on 2 devices while running different programs.. was tweeking settings for sound in win media player 11.
vista 32 bit.. prob began 6-25-2012
I have tried restore, tweeked sound properties.. No sucess!! microsoft fix it prog no help.
I await your help impatiently!!!!!