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No sound through built-in speakers (dv7-1243cl) (775 Views)
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Honor Student
ShrillSauce
Posts: 4
Registered: ‎07-06-2010
Message 1 of 4 (775 Views)

No sound through built-in speakers (dv7-1243cl)

There is no sound through the built in speakers. The mute button on the touchbar under the screen is lit up red but the icon on the screen shows that it is unmuted. Whenever I try to disengage the mute on the bar, the light stays red but the volume icon changes. I'm pretty sure that its muted through the touchbar, is there specific software to re-install the touchbar?

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Dean
Daniel_Potyrala
Posts: 10,724
Registered: ‎01-31-2009
Message 2 of 4 (753 Views)

Re: No sound through built-in speakers (dv7-1243cl)

[ Edited ]

Hi,

Download but don't install:
IDT audio sp45073

Disconnect from Internet.
Uninstall from your system IDT audio drivers.

Resources:
Uninstalling Software in Windows 7
Uninstall or change a program in Windows 7

How to uninstall or change a program in Vista


Restart your system:
On boot press ' F8 ' and choose ' Safe mode '.

Go to:

Control Panel -> Devices Manager -> Audio, Video and Games Controllers

and find there IDT audio card. Click on it with right button of your mouse and choose uninstall driver.
Restart your system and this time start it in normally.

Install this audio driver which You already downloaded.

 

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** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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Honor Student
ShrillSauce
Posts: 4
Registered: ‎07-06-2010
Message 3 of 4 (750 Views)

Re: No sound through built-in speakers (dv7-1243cl)

Thank you very much! This has been unsolved for sometime now and I was getting tired of it not playing. Thanks again!

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Dean
Daniel_Potyrala
Posts: 10,724
Registered: ‎01-31-2009
Message 4 of 4 (742 Views)

Re: No sound through built-in speakers (dv7-1243cl)

You're welcome. :smileyhappy:

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
Please use plain text.