No sound through built-in speakers (dv7-1243cl)

[ShrillSauce]

There is no sound through the built in speakers. The mute button on the touchbar under the screen is lit up red but the icon on the screen shows that it is unmuted. Whenever I try to disengage the mute on the bar, the light stays red but the volume icon changes. I'm pretty sure that its muted through the touchbar, is there specific software to re-install the touchbar?

[Daniel_Potyrala]

Hi,

Download but don't install:
IDT audio sp45073

Disconnect from Internet.
Uninstall from your system IDT audio drivers.

Resources:
Uninstalling Software in Windows 7
Uninstall or change a program in Windows 7

How to uninstall or change a program in Vista

Restart your system:
On boot press ' F8 ' and choose ' Safe mode '.

Go to:

Control Panel -> Devices Manager -> Audio, Video and Games Controllers

and find there IDT audio card. Click on it with right button of your mouse and choose uninstall driver.
Restart your system and this time start it in normally.

Install this audio driver which You already downloaded.

[ShrillSauce]

Thank you very much! This has been unsolved for sometime now and I was getting tired of it not playing. Thanks again!

[Daniel_Potyrala]

You're welcome.