This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: No sound when connecting my notebook HP Probook 4530s to my TV (HDMI connection) (2186 Views)
Reply
Honor Student
dragonver
Posts: 4
Registered: ‎04-27-2012
Message 1 of 10 (2,214 Views)

No sound when connecting my notebook HP Probook 4530s to my TV (HDMI connection)

Greetings everyone,

this may seem as the typical problem that many people have faced but my situation is a bit different. The video on the TV is fine and so are the sound settings. Ie the HDMI is set to default, it's enabled. What's more (and more curious), when I connected my laptop to another TV (as a matter of fact it's the same model as mine but smaller). Nothing has changed ever since but yet the problem occured. The notebook is the HP Probook 4530s with Windows 7 originally installed. The TV is the Samsung LE23R86BD. Any suggestion would help as I am starting to lose it with this issue! Thanks!

Please use plain text.
Distinguished Professor
ManjunathTech
Posts: 2,983
Registered: ‎01-21-2012
Message 2 of 10 (2,211 Views)

Re: No sound when connecting my notebook HP Probook 4530s to my TV (HDMI connection)

Hi

 

You have a couple of options as I see it.

 

Go to device manager and uninstall the driver and restart and unit will install the driver automatically.

Try doing System restore to the date when the unit was working fine.

Try to update the driver from hp.com website for Audio & Bios.

 

 

Let us know how it goes!

"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
Please use plain text.
Honor Student
dragonver
Posts: 4
Registered: ‎04-27-2012
Message 3 of 10 (2,204 Views)

Re: No sound when connecting my notebook HP Probook 4530s to my TV (HDMI connection)

I did everything you mentioned, but the problem persists, unfortunately. What else coud I do?

Please use plain text.
Distinguished Professor
ManjunathTech
Posts: 2,983
Registered: ‎01-21-2012
Message 4 of 10 (2,203 Views)

Re: No sound when connecting my notebook HP Probook 4530s to my TV (HDMI connection)

Hi

 

The last option is to do a Factory reset after this also if the issue is not fixed then issue is with Hardware you might have to call HP technical support and get the repair done.

 

 

Let us know how it goes!

"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
Please use plain text.
Honor Student
dragonver
Posts: 4
Registered: ‎04-27-2012
Message 5 of 10 (2,202 Views)

Re: No sound when connecting my notebook HP Probook 4530s to my TV (HDMI connection)

But how come there was no problem when I plugged the cable in the other TV set? 

Please use plain text.
Distinguished Professor
ManjunathTech
Posts: 2,983
Registered: ‎01-21-2012
Message 6 of 10 (2,201 Views)

Re: No sound when connecting my notebook HP Probook 4530s to my TV (HDMI connection)

Hi

 

Is the unit working fine with the sound now.

 

 

Let us know how it goes!

"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
Please use plain text.
Honor Student
dragonver
Posts: 4
Registered: ‎04-27-2012
Message 7 of 10 (2,199 Views)

Re: No sound when connecting my notebook HP Probook 4530s to my TV (HDMI connection)

I guess you mean with the other TV set. 3 days ago when I last checked it was working fine. (Apparently I can't test it now as I am currently residing at the city of my university.) 

Please use plain text.
Distinguished Professor
ManjunathTech
Posts: 2,983
Registered: ‎01-21-2012
Message 8 of 10 (2,186 Views)

Re: No sound when connecting my notebook HP Probook 4530s to my TV (HDMI connection)

Hi

 

Please try checking with a different TV & have it check you will get to know if the issue is with NB Or TV.

 

 

 

Let us know how it goes!

"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
Please use plain text.
Student
1212sports
Posts: 1
Registered: ‎08-05-2012
Message 9 of 10 (1,886 Views)

Re: No sound when connecting my notebook HP Probook 4530s to my TV (HDMI connection)

I had the same issue with my probook 4530s

 

After connecting the HDMI audio only came from the laptop and not the TV

 

Solution:

 

go into (sound) in the control panel while the TV is connected viva HDMI

 

Then select your TV as the sound output.

 

After this is done your computer will remember the settings that were selected while the TV is connected.

 

Hope this helps,

 

 

Have a great day! 

Please use plain text.
Student
wimbiweewoo
Posts: 2
Registered: ‎10-10-2012
Message 10 of 10 (1,661 Views)

Re: No sound when connecting my notebook HP Probook 4530s to my TV (HDMI connection)


My fix was easier, in control panel (windows 7) , click 'Hardware & Sound' - manage audio devices- check to see the laptop speakers are default.

 

For some reason the laptop had changed the default t headphones that were no longer attached. Go figure, but that will be my first port of call next time. If the speakers/HP icon is not displayed reinstall your audio drivers. Something in the way the aodio software/ hardware management software is set up seems to change the configuration when other devices have been plugged in.

 

Hope this helps.

Please use plain text.