HP Support Forums
Join in the conversation.
01-28-2009 10:19 AM
I have a DV8000 notebook and have disabled, enable, unistalled and re-installed the sound card. I go to the Support & Drivers area and install the correct sound card but still have no sound coming from the computer. Can anyone help me???
I have Windows XP.
01-29-2009 02:04 PM
01-29-2009 09:27 PM
i seem to be having the same problem i posted my problem and sounds exactly like what is going on with me could you let me know how to uninstall and then get it to reinstall the sound driver i have conexant ac audio for xp sp3 its a hp dv5000
01-29-2009 09:53 PM
I have a dv6000 vista notebook and lost audio after a windows update, I believe. Tried everything I could think of. Uninstall driver, reinstall, check all settings, run all trouble-shooters, everything came back normal except for sound from the speakers. I can get sound if I plug in headphones or use the expansion port's audio plugs, but that's it.
If anyone has any advice, I would appreciate it greatly. It kinda sucks having a laptop and no sound to go along with it.
02-01-2009 11:39 AM
Hey, i was having the same problem and this is what I did. Trust me i researched and its not BS. The main problem is your Power button ribbon which is faulty. If you have warranty, call them and just them you need that replaced. If not go to ebay.com and type DV6000 power button ribbon. I bought mine for $25. Then when you get it, you can try to replace it by using the videos from HP or I took it to a computer repair shop and paid $65. It fixed it. You dont fix this then the ribbon causes other problems like your power button switch will stop lighting up or you have to start pushing harder on the power button to turn it on.
Go to youtube.com and type DV6000 problems, you will see a video from Slicer17 and the it will say "I fixed Mine" thats where I started my research.
02-06-2009 05:14 AM
03-25-2009 07:56 PM
Hey thanks for the advice about ebay and youtube.com! I was sooo lost when my speakers stopped working the other day! Now at least I know what issue is...without calling technical support.
03-30-2009 12:12 PM
I have a compaq presario CQ60 Notebook pc,which was running fine until a couple of days ago
when the sound had gone. I have tried everything possible too get the sound back,but still nothing.
can anyone please help,
Problem Event Name: APPCRASH
Application Name: setup.exe_InstallShield
Application Version: 188.8.131.52985
Application Timestamp: 45e48de5
Fault Module Name: setup.exe
Fault Module Version: 184.108.40.206985
Fault Module Timestamp: 45e48de5
Exception Code: c0000005
Exception Offset: 0001e48b
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 3699
Additional Information 2: 68f36d6d29ee4e6dd154b5d747117716
Additional Information 3: dc03
Additional Information 4: f86373a834f6cbb0d84e37c69a93dd95
Extra information about the problem
Bucket ID: 428826098
i hope someone can understand the above and help me resolve this problem . much appreciated
if you can ill even add ya on my xmas card list .