Pavilion DV6-1154TX quick launch mute button always remain amber

[Surojit]

Hi

I recently purchased HP Pavilion DV6-1154TX. For the past 5-7 days, I found that everytime after I switch on the laptop, the color of the Quicklaunch mute button/symbol always remain amber irrespective of whether the audio is mute or not.

I have tried hard reseting the laptop (by unplugging the adapter and removing the battery and and putting them back after 1 min) as well as upgrading the latest quicklaunch driver (http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-71106-1&lc=en&dlc=en&cc=us&...), the latest audio driver (after uninstalling the older version) and installing the latest BIOS but nothing seems to work.

I heard that other HP laptops have similar problems.

Any suggestion will be deeply appreciated.

[conal100]

I have exactly the same issue with mine. Any luck fixing it?

[Arman]

if you having problem with recently purchased laptop, htake it back to HP within 15 days and they will replace it