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Re: Pavilion dv3510nr Windows Vista 64 bit: Mute Touch Button (357 Views)
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Top Student
kh2u
Posts: 6
Registered: ‎04-18-2012
Message 1 of 10 (406 Views)
Accepted Solution

Pavilion dv3510nr Windows Vista 64 bit: Mute Touch Button

Mute button glows red constantly, use to glow white after start-up.   Has been doing this for about a month.

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Associate Professor
Mister_Do
Posts: 1,623
Registered: ‎11-17-2008
Message 2 of 10 (400 Views)

Re: Pavilion dv3510nr Windows Vista 64 bit: Mute Touch Button

Hi kh2u,

 

I know this sounds silly, but have you tried pushing it to unmute it?

...an HP employee just trying to help where I can, but not speaking on behalf of HP.
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Top Student
kh2u
Posts: 6
Registered: ‎04-18-2012
Message 3 of 10 (398 Views)

Re: Pavilion dv3510nr Windows Vista 64 bit: Mute Touch Button

Yes I have.  The functionality works fine when its touched.  

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Associate Professor
Mister_Do
Posts: 1,623
Registered: ‎11-17-2008
Message 4 of 10 (392 Views)

Re: Pavilion dv3510nr Windows Vista 64 bit: Mute Touch Button

If you unmute it and then restart the PC, does it still start as muted?

...an HP employee just trying to help where I can, but not speaking on behalf of HP.
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Teacher
Holly_J
Posts: 174
Registered: ‎05-27-2010
Message 5 of 10 (391 Views)

Re: Pavilion dv3510nr Windows Vista 64 bit: Mute Touch Button

Have you installed the latest IDT ID92HD71B7 Audio Driver for Vista and Win7 ►?

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-75352-1&cc=us&dlc=en&lc=en&...

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Although I am an HP employee, I am speaking for myself and not for HP.

Please click the white Kudos star to the left if my reply was helpful to you. Please mark Accept As Solution if it solves your problem. This will help others, too!
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Top Student
kh2u
Posts: 6
Registered: ‎04-18-2012
Message 6 of 10 (390 Views)

Re: Pavilion dv3510nr Windows Vista 64 bit: Mute Touch Button

Yes after start-up it still glows amber/red whether the functionality is on or off.

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Top Student
kh2u
Posts: 6
Registered: ‎04-18-2012
Message 7 of 10 (386 Views)

Re: Pavilion dv3510nr Windows Vista 64 bit: Mute Touch Button

Holly I have not.  Have not done driver updates since I have had the this computer (3 years).

Is there a way that I can check for updated versions on all drivers ?

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Teacher
Holly_J
Posts: 174
Registered: ‎05-27-2010
Message 8 of 10 (383 Views)

Re: Pavilion dv3510nr Windows Vista 64 bit: Mute Touch Button

[ Edited ]

Yes - just check here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=2100&lc=en&cc=us&dlc=en&sw_lang=&product=3795...

 

If you have a different product you'd like to update, go to Support & Drivers and enter your product name or model number.

------------
Although I am an HP employee, I am speaking for myself and not for HP.

Please click the white Kudos star to the left if my reply was helpful to you. Please mark Accept As Solution if it solves your problem. This will help others, too!
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Top Student
kh2u
Posts: 6
Registered: ‎04-18-2012
Message 9 of 10 (371 Views)

Re: Pavilion dv3510nr Windows Vista 64 bit: Mute Touch Button

Thnak you very much Holly.  Appreciate the help.

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Teacher
Holly_J
Posts: 174
Registered: ‎05-27-2010
Message 10 of 10 (357 Views)

Re: Pavilion dv3510nr Windows Vista 64 bit: Mute Touch Button

I'm very happy I was able to help! Thanks for letting me know that worked for you.

------------
Although I am an HP employee, I am speaking for myself and not for HP.

Please click the white Kudos star to the left if my reply was helpful to you. Please mark Accept As Solution if it solves your problem. This will help others, too!
Please use plain text.