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07-06-2009 02:35 AM
I have recently formatted my Presario C710TU laptop and installed Windows XP Professional with Service Pack 3 and have had a bit of a pain installing all the drivers... I've looked around the internet searching but have been stumped for days. Heres details of the issue:
I have no audio at all and in device manager there is a missing "PCI Device". I have tried several drivers all with a result of (not verbatim) "The MEDIA device was not found" which is most likely the wrong driver completely.
My laptop did not come with any CD's
Here is an image of device manager and other relevant information: http://i40.tinypic.com/iftlkg.jpg
Here is a text version of what is shown in the image:
- Missing "PCI Device" -- Vendor 8086 (Intel), Device 284B, SUBSYS_30D9103C, REV_03, 3&B1BFB68&0&D8
- Motherboard info: Model 30D9
---- Chipset: Intel | GL960
---- Southbridge Intel | 82801HBM (ICH8-ME)
- Dxdiag: Notes show that no audio card can be found and that drivers are needed.
- Other: There is no volume icon in the task bar indicating no audio device.
These are some drivers i have tried:
sp32823 - Conexant High Definition Audio Driver 188.8.131.52
sp36090 - Conextant CX20549-12 high definition audio driver
sp33867 - Microsoft universal audio architecture bus driver for high definition audio
This is all of the information I can think of to mention about the situation.
Bandaids and free coffee didn't even make the laptop fix it's self so this could be a tough one so thanks in advance for any help in finding my lost cat... er I mean fix my laptop...
Solved! Go to Solution.
07-06-2009 10:35 AM
XP drivers for Your model:
Chipset here (First install this and reboot)
Intel Matrix Storage Manager here
Graphic Intel 965 here
Wireless Intel 3945 ABG here
Realtek RTL8139C here
MS-UAA for SP3 (required with a reboot before Audio and Modem driver) here
Conexant High-Definition SmartAudio 221 here
Unzip to a folder..use Device Manager,right click "Audio Device on HD",choose Update driver,
No to connect,
Install from a list or specific location,
Select Don't Search, I will choose the driver to install,
For the Hardware Type select 'Show All Devices'
Remove the check from "Show Compatible Hardware" and click on "Have Disk".
Next...browse to the unzipped folder and choose the "WiSVHe5.inf".
Ignore XP when it complains.
Conexant HDAUDIO Soft Data Fax Modem with SmartCP Driver here
.Net Framework(required before HP Quick Launch Buttons) here
HP Quick Launch Buttons here
USB Mass Storage Device here
Alps Touchpad here
07-06-2009 08:42 PM
Just bought an HP MIni 1030NR with XP Home SP3; Upgraded to XP Professional SP2 and lost some drivers in the process. Most of the drivers were in the recovery CD except for one ?PCI DEVICE with a yellow mark in device driver.
Details: Device Instance Id
HP support told me they cant help me; gave me a link for a chipset driver which didnt work
The PC seems to be working fine; do i even have to bother getting the drivers?
07-07-2009 04:29 AM
It can be:
Intel Chipset here
Intel Graphic 945 here
Let me know about results.