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Presario C710TU PCI device driver not found (7314 Views)
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Student
BrendanST
Posts: 1
Registered: ‎07-06-2009
Message 1 of 4 (7,314 Views)
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Presario C710TU PCI device driver not found

I have recently formatted my Presario C710TU laptop and installed Windows XP Professional with Service Pack 3 and have had a bit of a pain installing all the drivers... I've looked around the internet searching but have been stumped for days. Heres details of the issue:

 

I have no audio at all and in device manager there is a missing "PCI Device". I have tried several drivers all with a result of (not verbatim) "The MEDIA device was not found" which is most likely the wrong driver completely.

 

My laptop did not come with any CD's

 

Here is an image of device manager and other relevant information: http://i40.tinypic.com/iftlkg.jpg

 

Here is a text version of what is shown in the image:

- Missing "PCI Device" -- Vendor 8086 (Intel), Device 284B, SUBSYS_30D9103C, REV_03, 3&B1BFB68&0&D8

- Motherboard info: Model 30D9

---- Chipset: Intel | GL960

---- Southbridge Intel | 82801HBM (ICH8-ME)

- Dxdiag: Notes show that no audio card can be found and that drivers are needed.

- Other: There is no volume icon in the task bar indicating no audio device.

 

These are some drivers i have tried:

 

sp32823 - Conexant High Definition Audio Driver 3.18.0.50

sp36090 - Conextant CX20549-12 high definition audio driver

sp34200

sp33867 - Microsoft universal audio architecture bus driver for high definition audio 

 

This is all of the information I can think of to mention about the situation.

 

Bandaids and free coffee didn't even make the laptop fix it's self so this could be a tough one so thanks in advance for any help in finding my lost cat... er I mean fix my laptop... 

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Dean
Daniel_Potyrala
Posts: 10,820
Registered: ‎01-31-2009
Message 2 of 4 (7,344 Views)

Re: Presario C710TU PCI device driver not found

XP drivers for Your model:

 

Chipset here (First install this and reboot)

 

Intel Matrix Storage Manager here

 

Graphic Intel 965 here

 

Wireless Intel 3945 ABG here

 

Realtek RTL8139C here

 

MS-UAA for SP3 (required with a reboot before Audio and Modem driver) here

 

Conexant High-Definition SmartAudio 221 here

Unzip to a folder..use Device Manager,right click "Audio Device on HD",choose Update driver,
No to connect,
Install from a list or specific location,
Select Don't Search, I will choose the driver to install,
For the Hardware Type select 'Show All Devices'
Remove the check from "Show Compatible Hardware" and click on "Have Disk".
Next...browse to the unzipped folder and choose the "WiSVHe5.inf".
Ignore XP when it complains.
Reboot.

 

Conexant HDAUDIO Soft Data Fax Modem with SmartCP Driver here

 

.Net Framework(required before HP Quick Launch Buttons) here

 

HP Quick Launch Buttons here


USB Mass Storage Device here

 

Alps Touchpad here

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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Student
Ginny_Marie
Posts: 1
Registered: ‎07-06-2009
Message 3 of 4 (7,286 Views)

Re: Presario C710TU PCI device driver not found

Just bought an HP MIni 1030NR with XP Home SP3; Upgraded to XP Professional SP2 and lost some drivers in the process. Most of the drivers were in the recovery CD except for one ?PCI DEVICE with a yellow mark in device driver.

 

Details: Device Instance Id

 

PCI\VEN_8086&DEV_2708&SUBSYS_361A103C&REV_02\3&11583659&0&D8

 

HP support told me they cant help me; gave me a link for a chipset driver which didnt work

 

The PC seems to be working fine; do i even have to bother getting the drivers?

 

thanks, much

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Dean
Daniel_Potyrala
Posts: 10,820
Registered: ‎01-31-2009
Message 4 of 4 (7,262 Views)

Re: Presario C710TU PCI device driver not found

@Ginny_Marie,

 

It can be:

 

Intel Chipset here

 

or

 

Intel Graphic 945 here

 

Let me know about results.

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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